[Resolved]  BSNL — Complaint regarding wrong recharge due to provider of wrong mob No

I, Sandip Shankar Shinde serving in Indian army and presently posted at Nasik. I have a BSNL mobile No ([protected]). I have not recharge my No last three months. Therefore, I have forgot my No. On 31 Jul 14 at 15.38 hours, I have called BSNL customer care for getting my No. Customer care has gave me No as [protected]. Then I recharge this No of Rs 155/- and Rs 42/- of validity recharge as retailar said me that validity of this No has also been expired. I waited a day but I have no msg recd regarding top up. Then I again called customer care and this time they gave me No as[protected]. The recording of both calls have available with me. Due to wrong No given by customer care I have loss of Rs 197/-. May I request you to kindly consider my complaint and advise BSNL to refund the above amount to me at the earliest. Thanking for your anticipation. Jai Hind.