BSNL — Correction in bill of bsnl (customer id - [protected])

Address:

Jaipur, Rajasthan, 302020

Dear Sir,
I have taken plan(RS. 675/ month) of Internet but unfortunately Bill has come of Rs. 10184 (Invoice period- 01/01/2016 to 29/02/2016) and i have given Application at BSNL-Office Hira-path, Mansarovar, Jaipur and we have deposited Rs.1175 on 18/03/2016 but still it was showing Message on my Mobile for paying Rs.10184.
While discussing in the office they said that they have given 1-year bill but i have to convert monthly. so kindly resolve my problem as soon as possible.

Regards
Manju Agarwal