BSNL — Deduction offer & not get recharge

BSNL — Deduction offer & not get recharge

S sri harsha m.b from Bengaluru, Karnataka

MY NO.[protected] Sir i have done recharge of 135rs(it is 335mint free talk time offer) on 12th june, on 17th i got message that your free talk time is over, and then i gone for 135 rs recharge in a day they are telling that you used your full free mints regarding this i complained in bsnl ref. no 4F19KT323503 after this i recharged 164 rs and this also not added to my account. totally 299 lost by Bsnl kindly resolve this soon Was this information helpful? No (0) Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. Jun 20, 2014 Updated by sri harsha m.b i got message from bsnl that complaint has been resolved!!! i shoked, and called customer care they are saying your not used full mints but it has counted for seconds and then if i ask how would you count it no response from them... they are telling me that go to bsnl office and check it and if i ask my second problem regarding 164rs recharge no response from them... Jun 23, 2014 Updated by sri harsha m.b till now neither my complaint resolved nor got call back from bsnl..
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