I have paid the bill amount of Rs.954/- on 6.12.2014 though I was out of country from 15.11.2014. I was shocked to see that my bill is pending for payment and I was asked to pay Rs.1054/- again on 17.12.2014, stating that the due date is 29.12.2014. I again made payment of Rs.1054/- on 17th itself as only after making payment we can appeal for refund otherwise the connection will be disconnected.
Now I would request you to refund the amount of excess payment made by me on 17.12.2014. We will be returning to India only during 2nd week of January 2015. Your immediate attention is requested in sorting out this issue.
S.SRINIVASAN
[protected] (active only after 12.1.2015)
email id: [protected]@yahoo.co.in (your immediate reply to this email id will be appreciated)
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Aug 14, 2020
Complaint marked as Resolved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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