BSNL — Double deduction, unpaid.

Address:

Bangalore Urban, Karnataka

Why did you deduct from main balance top-up 150 on Feb-7-15 if I have my 145 paid. Rs-145 on 12-31-14. netbanking TransID:[protected] ??? Paid 145 on 12-31-14. netbanking TransID:[protected]. As per https://portal1.bsnl.in I sent SMS requests to activate 145-plan. But they didn't activated it. After enquiring 37 days continuously to customer care, they said the SMS request is changed!!!. How can I know it if you are not updated SMS STV request on BSNL-portal from where I did my online re-charge? The customer care said my balance is NIL, recharge it for some amount and send the STV 145 request to get thisRs-145(145 on 12-31-14. netbanking TransID:[protected] ) plan to activate. So did top-up 150 on Feb-7-15. Now I sent STV 145 request beliveing that my 145 plan(TransID:[protected]) will be activating. This BSNL chetaers deducted 145 from my main balance Rs150. I felt like I was cheated by BSNL. I did online complaints several times. They are sending me SMS as problem is solved !!. How did you solved it ?? No one called me. Where is my 145 TransID:[protected]? Why did you deduct from main balance top-up 150 on Feb-7-15 if I have my 145 paid. Rs-145 on 12-31-14. netbanking TransID:[protected] ??? I am Narendra From Bangalore My BSNL NO: [protected]