BSNL — Excess charging

Address:	600041
Website:	www.consumer complaints.in

I got rs 84 as balance suddenly my balance got reduced to rs 38, so I called 1503 and complained about it. They said I activated SMS pack. I did not activated.

Next
I opted one day internet I got a message it has been activated and reduced rs 8. Then I used about 12 MB a reminder came 8 MB left so I switch off data. BSNL charged as if I have not opted for one day internet and reduced about rs 41. They did not activated one day pack.