BSNL — fake complaints

Address:	Mumbai City, Maharashtra, 400 069
Website:	www.fernandesgroup.com

Complaint date: sep 4, 2017
Customer name: joshua fernandes
He has mentioned that they promise jobs and dont do follow ups which is completely wrong and fake.
What if the complainant is a competitor agency and trying to spoil our agency name and mentioning things which do not exist.
Please give us a solution as n number of people can create id's and lodge complaint against our agency which do not have a concrete base at all.
Please advise