BSNL Hungama — Activation of bsnl hungama account without my concern | |||||
I received a call on 29/1/2016 from BSNL HUNGMA marketing people. They asked some general ques like my email DOB and then asked me to press 1 without telling me that after pressing 1 bsnl hungama will be activated.After that i received email and in that mail they said that you are subscribed to bsnl hungama plans and to activate the account click on the link " ACTIVATE MY ACCOUNT" but I did not click on that link . Then I called to their customer care and asked about this. They said that the account is already activated and to deactivate it, login to that account. After that I received another email which consists of my login id and password. Then I login to that account and unsubscribe the plans. So please tell me my subscription is activated or not.I mean just because i press 1 on my landline these people going to charge me for my subscription.I really do not want it to be activated. Please DEACTIVATE MY ACCOUNT. Was this information helpful? | |||||
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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