BSNL — Hungama music, hungama movies and hungama games on demand has been activated. Deactivation - reg.

Address:	Chennai, Tamil Nadu, 600 031
Website:	www.bsnlsupport.com

My bsnl landline account number is [protected]. Phone number is[protected]. For the last five months, I have been receiving bsnl bill amount with an excess amount of Rs.800/- due to the activation of hungama music, hungama movies and hungama games. I have not utilized those services and I have been shocked and annoyed to see the difference of amount which makes me financially disturbed. I am surprised without utilizing those services, how an additional charge amount has been levied by the BSNL authorities. If we have been utilized the services, then it is reasonable to charge for those services. Last month itself, I have lodged a complaint to www.bsnlsupport.com. But my complaint has not been attended with. So, please be kind enough to deactivate the services and also to make necessary arrangements to reimburse the amount collected by the bsnl authorities for the last five months. A.Kala Samuel, 10, Ayya Street, School Road, Chetpet, Chennai 600 031.