BSNL Karnataka — Wrong and over-charged monthly bill amount | |||
Hi, I've been using a BSNL Data card for past 2 years and get a average bill of Rs. 600 per month. But for Dec 2013, i got a bill of Rs.6099 which im sure is not correct as i use this datacard only for checking mails. After a lot of difficulties i got hold of a BSNL Customer care executive ( I should raise another complaint just to talk about the rude and incompetent way the BSNL Cust care folks respond and the faulty IVR Sytem that they have) who said that there are no problems in the billing and that i've to pay the full amount of Rs.6099. I asked for the exact usage in bytes but they said we don't provide that. Can anybody please take a look and help me in this issue? BSNL is not responding properly for any of my queries. Mobile Number - [protected] Account Number[protected] Invoice Number[protected] Thanks, Varun Was this information helpful? | |||
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