BSNL — Land line and internet not working

jomon3242

Address:

689594

+[protected] is my home-land line number and it is under Mallappally telecom services-Tiruvalla. I have broadband connection 2mbps, for which I already paid for 2 years. My elderly parents are alone at home and already, and my father is a cardiac patient already finished his bypass surgery and mother is high BP patient.. so I have no one to send over to your office to make a complaint. In spite of myself logging repeated complaints from Abu Dhabi and also sending a person to complaint in Kerala, no action has been taken from your end. This number is in my mother's name Mrs. Susan T. George. The broadband connection is not good and speed is not remaining consistently at its maximum. We are using this connection to stay in touch with our beloved ones in India. We are facing this issue for the past few months.please do the need full

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Comments

vinu jose

from Kodungallur, Kerala

O[protected] is my land line number. We have this connection for more than 10 years and we have broadband internet for more than 5 years. Our land line phone and broadband internet isn't working for about last 4 months. We have informed about the same to local telephone exchange and no positive action was initiated from their end. When one of my friend had similar issue he had to give bribe to officers in exchange to get his issue sorted out. Is that the reason why they are not interested to help me out?