BSNL Landline — Bsnl west bengal telecom landline surrender but security deposit is still pending for over one year

Address:

713214

I surrendered my BSNL Tele No[protected] on 14th November, 2014. On surrendering I filled up a form for the address where the ECS cheque is to be delivered on the same day regarding the place where to post the refund and i gave my current address in New Delhi.

Till date today I didn't recieved any ECS cheque at my current address and the BSNL Customer care is not addressing to my grievance. Its almost one and half year passed on. My mobile number is +91 [protected]

The BSNL Customer care didn't respond to my call and I am still in the same condition dealing with one of the government company.. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net.

Please advise the way it can be retrieved.
Ratna Halder,
M:[protected]