BSNL — loss of money after unsubscribing request

Address:

Alappuzha, Kerala

sir, i have sent an unsubscription request for music strreaming on[protected].but unfortunately my request is not granted and still 10 rs is deducted from my balance amount on[protected].Kindly grant my request and please return my deducted amount as soon as possible. mob:[protected] rajeev kumar p