BSNL — No service for the past 10 days

Address:560056
Website:bsnl.co.in

BSNL Broadband is not served to the number[protected]. # complaints had been raised for the past 10 days and number of calls to BSNL Call center. But all in vain. The complaint details are 20/10/2015 Docket no:[protected] 25/10/2015 Docket no:[protected] 28/10/2015 Docket no:[protected]. Inspite of complaints and calls to BSNL call center till today no Broadband to the number[protected]. For every Complaint that was raised without any solution they updated their database as if the they solved. Call Center tells I have to Approach BSNL. They cant inform and resolve. Moreover I was informed that i should not raise a complaint through IVRS (as it will be having valid proof of date and time of the complaint). I have asked them to deduct the bill for 10 days, and they said they cant do. This implies they want me to pay bill for these days without any service. Govt organizations must not do like this as it is indirectly looting.
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