BSNL — No solution to the complaint

Address:

Ahmedabad, Gujarat

Dear Sir, My land line no. is[protected].I have taken broad band plan through this line.Even after repeated complaints, my problem is not getting resolved.I book complaint and automatically it get closed. My problem is from last one month, my broadband internet is not consistant.It will be available for an hour and than it get disconnected for hours and so on. 10 days back BSNL officers came to my place and checked, after that it is not working at all. Now, everyday, they give some excuse like it is with line department, it is with control room, no manpower etc. I dont see any end to it. The worst part of it is, I paid 1 year advance money for the same. I am wondering that if BSNL can not resolve one connection issue for so long period, it is really very shameful. I request you to do the needful. Thanks