BSNL — Not taking complaint into consideration

Address:

Ghaziabad, Uttar Pradesh

Dear Sir, Its been 10 days since my landline number is not working. I registered a complaint to the nearby office but it has been more than a week and no lineman has been sent for the same. The phone number that has been given by the BSNL office in my area is most of the times not answered. If our phone cannot be mended then we want a disconnection. It is a very irresponisble attitude towards the customers. I want that a proper and strignent action shouls be taken. If the problem cannot be resolved please disconnect our number. We do not want a service that does not cater to the needs of the customer at all. Hoping for a quick action for the same. Thank you.