BSNL — outgoing calls blocked (bsnl haryana [protected])

Address:

124113

Dear sir/mam

On 19 dec i lost my mobile and 2 bsnl prepaid no.[protected] and [protected] therefore i made online fir and requested to bsnl customer by email for blocking my sims.

On 20 dec i got reply from bsnl customer care as "dear customer,

"would like to inform you that outgoing services of your bsnl no ([protected], [protected]) has been barred on 20-dec-2017 at 11:59 am hrs as per your request. Kindly visit nearest bsnl csc, for unblocking outgoing call facility and issue of duplicate sim along with these documents.
Order number : - [protected], [protected]

Then on the same day i got the dublicate bsnl sim by submitting desired documents to them.

When i got my new bsnl dublicate sim outgoing calls were blocked in the new sim then i visted rohtak bsnl csc and they didn;t help me at all and they were saying it can be unblocked from that office from which you requested for blocking the sim and then when i contacted there they are saying that rohtak csc will help.

But till date no one is hearing me and my outgoing calls are still blocked and they are just saying visit here and there. Therefore i request your good self to take the proper actions as it is leading to my operational loss.

Yours faithfully
Inderpal singh