BSNL — Outgoing sms failed

Address:

827001

Sir my bsnl mobile number is [protected] issued from jharkhand circle and currentelly i am in roaming in assam. Sir my all outgoing sms failed/sending.. This no is registerd everywhere and i urgentelly need to send sms to achieve the benifit. Sir i facing this problem since 27/09/15. When i contacted with customer care they said that not any issue on number. I have set my messg center number [protected] as provided by customer care executive. Even i contacted to my office from where this number issued & assam circle bsnl officer they said me to that my number is forwarded to culcutta head office for resolvation. Sir please help it is really very urgent.