BSNL — recharge money but not credited in account

Address:Varanasi, Uttar Pradesh

I had recharge through mobile banking on 23 rd march, but i didnt get in my account balance. From that day onward i have complaint to bsnl customer care many times but they always say soon it will be given Today is 14 th april 20 days are gone Isnt it ridiculous. Plz refund my money as soon as possible.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Plz refund my money or recharge in my account as soon as possible.

Sir,
Nothing has been done since yet.
Its almost 40 days...where is my money.

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