BSNL — Reduction of Balance (money) without any prior notice

Address:

Kendujhar, Odisha

Reduction of Balance without any prior notice. BSNL cuts balance by subcribing un-necessary services without giving any prior notice to users. My balance was cut more than 3/4 times ...I have called to customer care center of BSNL in 1503...but it was in vein...they did not solve my problem...i requested them but they cut calls without solving my problem. wHAT TO DO NOW...SHOULD I go for a consumer court case ?? or what ????