BSNL — Reductions based on caller tunes

Address:

Thiruvananthapuram, Kerala, 695101

When i activated the bsnl caller tune, they told me there is a song selecting charge 12 rs and monthly charge 30 rs. I paid 42 rs and got the tune and the next month it is automatically renewed and when i checked my balance 42 rs is cut again, when i inquired about this to the customer care, they are saying that every month there is a monthly charge of 30 rs and a song selecting charge of 12 rs. Is there any justice in this. what is the meaning of monthly charge. i asked them to deactivate this and refund the amount, they say no refund. i am fed up of BSNL who keep cheating people to make money. Please do something to cut these hidden charges from all the networks.