BSNL — regarding landline and broadband issue

Address:	Hyderabad, Andhra Pradesh, 500094
Website:	against BSNL

Hi i have taken a bsnl network landline and internet with 40 mbps. Since last 20 days there is a breakdown in my landline and internet. I have spoke to customer care and there higher officials also. None of them have taken aaction against it to resolve my issue.
And then mr. Satyanarayana who is the je of my area yapral sainikpuri division along with his superior came to my house to check the problem. He was least bothered to check the lines, what happened and how it can be resolved.. He came just saw the modem and then went away stating my technical person will come.. When he is not aware of anything why he should come and waste my time.. And so called people will never come in time.
After few days there techicans came saw the device and told there is a signal problem and wiring issue they changed it.. But my network problem is still not resolved.

How many times i call satyanarayana he is least bothered to check and attend the issue which is pending from 20 odd days...

This is the worst service from bsnl.. I wil recommend everyone not to use bsnl if you are thinking as the service is worst.. The people will even not lift calls how many time we try to reach them..

Today morning that is 31st july 2018, i called him many times, he is least bothered to lift my call.. Finally when he has attended my call he is speaking rudely and harshly.. Do you think people working in government sector will behave like a road side people.. I don't know how this particular person got job in the big branding like bsnl and that too in a government sector. I am sorry to say this but he is unfit to be in bsnl with the kind of attitude he has..
Finally i want some higher officials to take strict action against him mr satyanarayana and i want a call from bsnl higher officials..

Contact number of mr satyanarayana — [protected]
Landline of satyanarayana — [protected]

Please make sure i want a call from top management and also a strict against need to be taken against mr satyanarayana and also apologize from him..

Regards

Dinesh
[protected]