BSNL — Restoration of land line

Address:

Shopian, Jammu and Kashmir, 192303

Mostly humbly I would like to request your goodself that my land line bearing No.[protected] situated near Jamia Masjid Sharief Memender Shopian has been put on pause by the department deliberately one and a half month ago with the reasons not known. Although I am paying my dues online regularly and there is nothing outstanding against me. Today on 12/10/2015 when I again telephonically approached the BSNL authorities (Shopian) for restoration of my land line, they in turn demanded me to provide laborer expenses likely to incur for correcting the fault for its restoration which I think is a matter of great concern as it is the departmental obligation not mine and if I am right it is the BSNL who is supposed to provide its subscribers the uninterrupted services. I have suffered a great loss due to the inattention of your department in not restoring my land line even I have repeatedly requested the concerned local BSNL authorities from time to time for the purpose but of no avail and are continuously playing dilly delay tactics for one pretext or the other on his score with a lame excuse. It is in place to mention here that the neighbors’ land lines which falls on the same DP are running smoothly and only my land line has been put on pause. Keeping in view the above facts, the circumstance compels me to knock the doors of right corner on this score for the losses sustained by the undersigned so that I am relieved from the present situation and justice provided to me in a right way. Hope my requested is attended on top priority and grievance redressed genuinely please.