BSNL — service activated without my consent. | |
I am an bsnl prepaid customer with mobile no [protected]. I recieved a call from +[protected] today. It was asking to subscribe story book. I cut the call immediately. After that i recieved sms from 57171. And 5 rs deducted from my account. I called customer care at 1503. Customercare cut the phone saying that if you cannot talk in english than select hindi option after dialing 1503. Now no customer care is picking my phone. At last i have stopped this service by dialing *777# as it was activated without my consent. I request bsnl to refund my deducted amount. Was this information helpful? | |
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |
1 Comment | |
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
there is sufficient balance in the account.
i AM NOT ABLE MAKE CALLS as the automatic recorded response I get from BSNL is that "YOUR ACCOUNT IS DEACTIVATED"
I am unable to make calls but only receiving calls and messages.
PLEASE ACTIVATE MY ACCOUNT SO THAT I CAN MAKE CALLS
Thank you