BSNL — Telephone issue

Address:

752108

I have lodge complain many times but til now the telephone is dead i have paid 330 for the current month but my phone is dead
As it is govt office and broadband is connected so we are facing problems
land line number is-[protected]
if this problem arise and we complain them they misguide the telephone call and unable to solve the problem
so this is a big problem for us