BSNL — transaction failed amount not refunded

Address:West Godavari, Andhra Pradesh, 534007

Top up of rs 110 of bsnl prepaid sim was debited two times but top up was not materalised mobile no [protected]. On19.08.17 please recredit my bank account with rs. 220/-
On line recharge of mobile sim cards is always a failure especially on roaming particularly bsnl. Problem in top up due not getting otp. I don't know where the problem lies either with the bank or with bsnl
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 19, 2017
Updated by kolachana varaprasadrao
Instead of two amounts of each Rs. 110/-debited to my account one amount top up done. Second amount of Rs 110 /-may please be returned to my account.
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