[Resolved]  BSNL — unable to call bsnl customer care

Address:

Kottayam, Kerala

I have been trying to call BSNL customer care for registering my complaint for more than 2 months. I am not able to talk with the customer care associate. When i make a call the computer will request to hold for certain minutes, but even though we wait for minutes the call will not be connected to the customer care associate. i didn't get any solution for the complaint yet. If this situation goes on like this i will be compelled to port my SIM to any private companies. I am sorry to say that the customer service provided by the BSNL is becoming worse day by day. i hope that the authority will help to find necessary solution.