BSNL — unnecessary Debit of charges

Address:

Coimbatore, Tamil Nadu

My Mobile number has been debit by Rs.30 for F Jokes for the past two month. I have not subscribe for any such service i have receive message Dear Customer Pl type 1 for jokes(54334) and send to 155223 for deactivation - BSNLMOBILE I had to send option 1 to 155223... after i got replay msg like Incorrect option, Pl send the correct option 1 - BSNLMOBILE. After the some time later i receive another one Msg... like Dear Customer, Your option 1 is received, the Value added service will be deactivated with in 4 hours- ref No. [protected], Pl wait for confirmations SMS, thank you for choosing BSNL After 5 min i got another one MSG like.. Dear User, you have been charged Rs.30 for FJOKES service. for deactivation, Please send STOP at 5433499 after I had to complaint for this number 1503... in that customer representative said "this is not valid customer service... please call 155223... that customer service only handle this type problem..." after i had to call 155223... that customer representative didn't replay proper reason for that one... just take the complaint this... they said "Some times only refund Rs.30 not sure about that" I am Asked to "they that service is activated last month without my knowledge and without my request you active my number... i didn't request those type of service"... they said "i am just only take compliant about this... i am not correct person for this... techinal team only manage this..." after the he gives another 2 number 1st one for DNS deactived number 1909... this one is computerized one... it is tell again and again same menu... 2nd one for[protected] this one coimbatore customer care... this number also i had called to one representative answer my call... they also take just compliant about this... they also request to refund Rs.30... what is i don't know... money is mine. But with out my knowledge they take it... after i asked they said "i request to that person they will refund some times..." i had to under go lot of mental pressure for this...