BSNL — Validity Not extended and amount charged

I have BSNL sim [protected] and the validity of the period was expired and I haveonline extended the validity with Rs.92/- charge on 05.07.2021 but the validity was not extended for three months. Afterward I recharged the sim with plan for Rs.319/- for 75 days on 11.07.2021 and credited in my account. You are requested to please look in to the matter and resolve the issue at the earliest.

Mob No [protected]
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