[Resolved] Bussan Auto Finance India [BAF] — Loan settlement paper

sijas kader

Dec 9, 2021

Address: White House, PO Azhiyur, Kozhikode, Kerala Iindia, PIN673309

Dear Sir,

I have an auto loan with you and was settled in 2015 now that I am looking for NOC which wasn’t received after settlement.. as I am trying to find a branch in Kerala to approach I wasn’t able to find any . So please help me with any contact number or give me the detail those who are currently taking care

Thanks
Sijas
sijas.[protected]@gmail.com

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Jan 12, 2022

Complaint marked as Resolved

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2021

Bussan Auto Finance India [BAF] Customer Care's response Dear Customer,

Greetings from BAF India.

your NOC is already under process via request number CSKU169.

You can call us on our Contact Number :[protected] and write us on [protected]@bafindia.com for any further queries.

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Comments

Selvaa050

Jan 17, 2022

My loan no TW005INR00741346. I had opted for moratorium of five months as per the guidelines of RBI. Actual EMI is closing on 8.11.2021. EMI for five months is 5×4772= 23860.. Now they say I have to pay emi for eight months 8× 4772 = 23860. The interest charged for 23860 is 14316. This is quite exorbitant interest charged on the customer. More than 60 percent is collected as interest. Due to lockdown the RBI had given the moratorium. But it is also being misused by the finance companies to collect quite exorbitant interest like( kandhu vatti in tamil). 14316 interest for 23860.

Bussan Auto Finance India [BAF] Customer Care's response, Jan 17, 2022

Verified Support

Dear Customer,

Greetings from BAF India!

We would like to inform you that, as you have availed moratorium benefit from Apr’20 to Aug’20, so your tenure got extended with moratorium interest.

For more information please visit the customer communication on Moratorium Policy-COVID 19 hosted on our website – www.bafindia.com/policie.

Please contact us on our Customer Care Desk Email :- [email protected] Contact Number :- 011-49580301