Buykartshop — Totally wrong product received

Address:	Nashik, Maharashtra, 422013
Website:	Buykartshop.com

I had received a wrong parcel from this site.
I had ordered for branded combo of 3 slim fit party wear premium cotton shirts.
I want to return it but the customer care service is the worst i have ever seen. When i made a call a week before at this customer care no.: [protected]
They said they would replace my shirts. But after that no signs of shirt replacement in a week, today i again made a call to that no. And i am attaching the audio recording of my call with this complain. Instead of responding to my call, the people working there were busy cracking jokes. I have never ever seen such a worst customer service. Plz file my complaint,
I want to return those shirts and want my money back.
I have also mailed them so many times before too.. But i haven't yet got any reply from their side.

Order no.: bks20248