Food Complaints

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Food Panda — food delivery fraud

 ayushgandhi on Oct 3, 2018
I order my food on foodpanda at 6:57 pm near and waiting for order to deliver but don't receive any order till 9:00 pm then I talk to customer support they says we talking to executive when we reach we respond you and after that at 01:40 am near they update my food status that they deliver my...
Complaint comments  Read comments Complaint country New DelhiComplaint category Food

Zomato — pathetic services and unhelpful customer care

 21Shalini on Oct 3, 2018
I had ordered a pizza from this restaurant for the first time from zomato and the experience was pathetic. I not only got the pizza cold but also burnt. When i tried calling and explaining this to the manager, they said the pizza is like this only and we can't give you the fresh one again but...
Complaint comments  Read comments Complaint country PuneComplaint category Food

Food Panda — cancelling orders after hours and also not delivering food

 Prien Jobalia on Oct 3, 2018
Recently foodpanda has some promotional offers, i placed some orders 6-8 times, each time the order gets cancelled after 1-3 hours, that's a long wait for food,

After that, i decided to post it on their facebook page, so this time they smartly marked my order as delivered at...
Complaint comments  Read comments Complaint category Food

Food Panda — refund not received even after 1 week

 Sudha347 on Oct 3, 2018
I have ordered a hydrabadi mutton dum biryani from nizam's biryani house via food panda on 23rd september 2018 at 2 pm. The order was neither processed nor my amount is refunded till date. I had to order food from some other service provider that day after 4pm after several falied attempts to...
Complaint comments  Read comments Complaint category Food

Food Panda — my order was not delivered even after 3 hours and no proper response from support team

 Mahesh Sai Sanka on Oct 3, 2018
My order id is d7pq-waet.

I have ordered at 8:20pm and order was not delivered.

I have contacted support team and they said it will be delivered by 10:37 and even after that order was not delivered.

And even now (12:30 am) the order is showing as...
Complaint comments  Read comments Complaint country BangaloreComplaint category Food

Food Panda — order not received after payment

 Rohit_Sen on Oct 3, 2018
Order number: y2ja-ttnx

Order placed on 2nd october, 2018 at 22:48. At 00:12, order still showing being prepared. On chatting with the customer support i received no response for almost 2 hours. I paid the amount and it was deducted from my bank account.

I want...
Complaint comments  Read comments Complaint category Food

Bigbasket.com — 1 day late delivery

 Rupin Agarwal on Oct 2, 2018
Hi, i have ordered the goods for 1oct (8-10 slot), but without asking my order was shifted to 2nd oct (6-8slot), when i called dor the order it was informed that the same will be delivered by 10pm, then at 11 i got a call that delivery boy is standing out side your gate for the order. When i...
Complaint comments  Read comments Complaint category Food

Food Panda — complaint regarding unprofessional customer support executives and delivery

 Chetan Nivi on Oct 2, 2018
Hello,
We always had a worst of the worst experience while ordering food from food panda, this time again we ordered something and landed up in frustrating situation where amount got deducted but we haven't received our food + as usual food panda customer care is the most careless team...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Freshers Job World — selling expired foods and snack items

 Sabash Mustafa on Oct 2, 2018
In recent days at reliance fresh, beema Nagar, trichirappalli dist, Tamil Nadu State_ is selling many food and snacks items which have expired on 50 percent discount price in the name of moderning the items.
See how a leading company in India cunningly profiting their business without...
Complaint comments  Read comments Complaint category Food

Food Panda — not delivery of food

 Superuser10 on Oct 2, 2018
Two orders today 2nd october 2018 in gurgaon first order was delivered 2 hours and was cold and soggy but still showing delivered. Delivery boy gave me wrong number. Your chat guys are not responding from last two hours.
Second order no information. Even restaurant guy called me if i...
Complaint comments  Read comments Complaint category Food

Swiggy — broken birthday cake

 Trisha Kulshreshtha on Oct 2, 2018
I ordered a birthday cake from otik cake shop through swiggy in Noida. The same was delivered in broken condition. I stopped the DE after checking the same and talked to swiggys helpline. But I was told that the cake would not be replaced or returned.My whole birthday party was ruined and my...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Food

Food Panda — food not being delivered and customer service rep absolutely unhelpful

 bishal1 on Oct 2, 2018
I order from Fasoos, Mahakali on 2nd [email protected] 7.10 pm and the order was supposed to be delivered by 7.40pm and I didnt receive anything till 8.10. So when I contacted Food panda this customer rep named Vesna left the chat in middle without any intimation or help. I kept asking for help and finally...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Hotel Saravana Bhavan — customer service

 Sarankavimegha on Oct 2, 2018
02-10-18 moring went vadapalani branch with family any one didnt response for more then half hour then order the food 3 items, dosa, appam and edi appam, edi appam is not good like a rubber then order a coffee for wife, the coffee give for without sugar and anybody not near me for tell i want...
Complaint comments  Read comments Complaint category Food

Food Panda — complaint regarding the order cancel and refund not initiated

 @anki08 on Oct 2, 2018
My order number is s8br-pmlk
I ordered food from foodpanda and this was my first order in this app where in i have faced many issues
1.while ordering there app got hanged and due to which my voucher was not used
2. After ordering they kept me waiting for 25 mins and after...
Complaint comments  Read comments Complaint country New DelhiComplaint category Food

Zomato — extremely late delivery and cancelled order and no refund

 aditya3x36 on Oct 2, 2018
This is a feedback/complaint email written on a really bad customer experience.

I have ordered through zomato at registered restaurant dominos, manjalpur, vadodara at 8:44 pm 30th september. Registered zomato app mobile number [protected]

It is an awful impression...
Complaint comments  Read comments Complaint country VadodaraComplaint category Food

Mondelez India Foods / Cadbury India — oreo silk was dripping with stale oil and was stinking

 fatera hasan on Oct 2, 2018
I brought oreo silk and the moment i opened it, it soiled my handd with oil and there was a smell emitting from the chocolate. It was stale vegetable oil seeping from the chocolate. This is not the kind of quality i expected from the catbury silk company. I dont know if i should buy again, and...
Complaint comments  Read comments Complaint country HyderabadComplaint category Food

Food Panda — order cancelled no refund

 Tapashi Dutta on Oct 2, 2018
Order placed and payment done successfully 3 times. But all the orders were cancelled and no refund since 10 days. Customercare service not good.
1.Order code:b6qi-ikx3
2.Order code:b4du-2xls
3.Order code:b4du-xw4q

Why only online payments are available?...
Complaint comments  Read comments Complaint country KolkataComplaint category Food

Food Panda — did not receive order even after online payment multiple times

 HarshaVardhan Kadam on Oct 2, 2018
Hello, I had used Food Panda to order a few items even before. But for a couple of times I have not received my order. The order is accepted as my money is being paid and kept in preparation for hours. This has happened more than a couple of times. There is no way I can register a complaint...
Complaint comments  Read comments Complaint country PuneComplaint category Food

Patanjali Ayurved — expiry goods replacement

 nitinmontu on Oct 2, 2018
I would like to inform you that I am running a small Retail Karyana Store at Partap Nagar, Amritsar, Punjab since 3 years under the name and style of Shiva Patanjali Karyana Store. I am too much dissatisfied with your distributor’s services. As per policy of Patanjali, If any of the product...
Complaint comments  Read comments Complaint category Food

Food Panda — pending refund and no response from customer care

 [email protected] on Oct 2, 2018
I have been chasing foodpanda customer care for my pending refund on email but I am not getting any response. Also, on the chat my chat sessions are being terminated with any response.
I have asked for next level of escalation, but have not shared with anything.
The order IDs for...
Complaint comments  Read comments Complaint country New DelhiComplaint category Food

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