Food Complaints

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Zomato — why am I being charged for cancelled order ?

 Rini Sherry Conlan on Jun 17, 2019
In my last order i forgot to apply promo code to my bill so i cancelled it and again selected the same items from the same restaurant and that to within 2 mins. Than how come Zomato is charging me the cancellation charges. There is no possibility that the restaurant food might have got wasted...
Complaint comments  Read comments Complaint country JhansiComplaint category Food

Swiggy — order cancelled at the time of delivery

 Ankush02 on Jun 16, 2019
I ordered food around 9pm and i was informed that food will be delivered within 42 minutes approx. I also got the message that 'your food is being preparing'. But when the delivery agent reached the seller then he called me and told me that your food is no longer available and the shop is getting...
Complaint comments  Read comments Complaint country MuzaffarpurComplaint category Food

Zomato — order for chocolate cake

 K L vadhwani on Jun 16, 2019
We ordered for chocolate cake 500 G from lama bakery Gwalior today, but we rec'd vanila cake instead of chocolate cake .
Vide order no [protected], lama bakery advised to lodge complain with zamato, we are unable to contact you for last one hour, kindly do the needful for exchange of cake.br...
Complaint comments  Read comments Complaint category Food

Pizza Hut India — refund my money back

 Lillian_vishisht on Jun 16, 2019
Dear team

I have ordered my pizza on 16 June 2019 through Pizza Hut app my money got deducted from my account 207.9 rupees around 8:00 pm but after that I don't get any order number or conformation. And from this app we can't even Complaint. I want my money back. For your reference...
Complaint comments  Read comments Complaint country BangaloreComplaint category Food

Mondelez India Foods / Cadbury India — fungus in cadbury chocolate

 aditi chhabra on Jun 16, 2019
Buyed yesterday Cadbury chocolate it was full of fungus. It's the third time I am seeing Fungus in your chocolate.it can be so dangerous for our health.being a regular customer of Cadbury we don't expect this from your company.I request you to please look after this matter & take some serious...
Complaint comments  Read comments Complaint category Food

Zomato — fried rice from zam zam restaurant

 Emran Ansari on Jun 16, 2019
I have placed the order from Zomato and paid the amount online. This is not the first time I have ordered then the delivery boy called me and telling that I will not come in your location and then he cancelled the order then I complained to Zomato on chat they told that they will not refund...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Zomato — order got cancelled due to application failure and zomato charged me the whole amount

 Orionpallavi on Jun 16, 2019
I had ordered food on 11th June 2019 with order ID[protected]. Due to app failure my order got cancelled and then they charged me the whole amount as penalty. I have taken the issue to their chat support but of no help. Also mailed them again of no help. I had paid online so they cancelled...
Complaint comments  Read comments Complaint category Food

Swiggy — refund related-unethical customer support behaviour

 Chitra Ghosh on Jun 16, 2019
I had placed an order with SWIGGY on June 7th, order id being #[protected]. For the same order, a refund had been initiated due to some loopholes from the merchant's end and the CC executive said it would be credited in my account in 2-4 days.
I have not received any refund and whenever...
Complaint comments  Read comments Complaint category Food

Swiggy — delivery boy using abusive language

 Manaswee on Jun 16, 2019
Delivery boy giving threat to visit home and will beat us.. he used abusive language and faul words.. later while talking with customer care executive the delivery boy refused to apologise and denied to deliver the food. This all started as he was unble to locate the address and so we were confirming...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Zomato — non delivery of order today

 Amit Gautamsingh on Jun 16, 2019
Sir this is Amit, I have placed an order today by order no. [protected] pine apple cake by putting address 9/945, Sector 9, Indira Nagar Lucknow. Even after giving correct address and phone no. My parents not got the delivery of the order and the same was cancelled by putting remarks that the...
Complaint comments  Read comments Complaint country LucknowComplaint category Food

Mother Dairy — poor and deteriorated quality of banana

 BIR SAIN Singh on Jun 16, 2019
Dear Concerns,
Since long ago me and my family was the fan of mother dairy's fruits n vegetables, especially of your *Banana*.
Now we are observing since last 1 year that your are playing with the choice of people, who were liking your products, even people have taken diversion...
Complaint comments  Read comments Complaint country New DelhiComplaint category Food

Swiggy — wrong order even after explaining

 Bernadette26 on Jun 16, 2019
There was an order for mix veg placed yesterday from my husband's number [protected]. hec larified that there should be no Milk products in it at all.
After getting the product too I felt it had Milk products hence I call swiggy again and clarified and they told me that here are no Milk...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Swiggy — swi

 Jagadish Sethi on Jun 16, 2019
I ordered one food on 15.06.2019 but later it was replaced by another food as it was talking too long to deliver because of traffic and the second order was also facing the same issue and that's why I cancelled the order. But my money has not been refunded by swiggy. I talked to the swiggy executive...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — customer harassment

 Sidd Mitra on Jun 15, 2019
Worst service ever I have ordered the pizza at 8:30 PM waited till 11 PM call Customer care no help found from their side my ticket no 977-8238 after that called the Restaurant they misbehaved with us I have the call recording also.
Full Night I have not ate anything. Kindly help me to...
Complaint comments  Read comments Complaint category Food

Zomato — didn't received my order

 Shailyjalan on Jun 15, 2019
Today I ordered one pineapple cake and paying money online but I didn't received my order but Zomato supplier boy wrote online that he deliverd that order .i tried to call him but his phone was switch off.I have lost my money. I try to chat with zomato customer care but the chat site didn't...
Complaint comments  Read comments Complaint country JammuComplaint category Food

Swiggyt — half amount of order deducted for order cancellation

 systm 33 on Jun 15, 2019
Today I placed 1 order of Rs 149, as it was taking too much time for assigning the executive I had to cancel the order for which swiggy deducted 75 Rs which is more than half of the amount I paid which I think is too much.
Swiggy guys said that the order was started preparing by the restaurant...
Complaint comments  Read comments Complaint category Food

Zomato — wrong delivery of food

 Aruna Renganathan on Jun 15, 2019
The delivery was made in a dilapilated condition with an order of egg bhurji missin.

The delivery after 1 and half hour of order.

When contacted the hotel and the boy, they both disowned responsibility.

I have been cheated by zomato.

Not...
Complaint comments  Read comments Complaint country ChennaiComplaint category Food

ITC — annapurna select atta

 Vmrathi on Jun 15, 2019
We are regular users of Annapurna Select Attack for last many years. For the first time the quality is substandard. Batch No O4A. H packed 7th April 2019 - complaint chapatti prepared becomes hard in few minutes and becomes difficult to chew. Also taste is not good. It was really surprising...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Food

Smokin Joes — unwilling to provide toppings on a regular size pizza

 Conil Rozario on Jun 15, 2019
I am a fan of your brand and especially since my daughter enjoys your plain cheese pizza with American corn toppings. However, when I tried to get this order at the Margao outlet in Goa, I was rudely told that I need to order a medium size pizza to be eligible for the toppings. It's strange...
Complaint comments  Read comments Complaint country South GoaComplaint category Food

Zomato — without information my account block

 Jyoti Channa on Jun 15, 2019
Hi, my zomato account has been blocked associated with my gmail id [email protected]

They stated in email that multiple accounts and few merchants complaint about my account.
I don't know if it's true or not.

They have blocked my account without hearing...
Complaint comments  Read comments Complaint country PanipatComplaint category Food

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