Adlabs Imagica Complaints & Reviews
Refund money asap
| Address: Nashik |
I mailed many times not yet get rfund by imagica i mailed many times i want money refund agians my two transaction which i mention in mail ..please look out in priority base which now above 12-15days otherwise iwill took legal action by police or any other source
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Refund
| Address: Nashik |
I mailed many times about my refund i also maention my both transaction which i mention in mail for refund but they still not refunded money.. no confirmation about refund money ..too bad experience and pathetic service, please provide status of refund, i will take serious action on it by police complaint or by any legal action
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Inappropriate UI and default values on booking screens
| Address: Mumbai City, Maharashtra, 400052 |
| Website: paytm.com/entertainment/amusement-parks/mumbai/theme-park/imagica-theme-park/56 |
Hello,
I have booked Adlabs Imagica Tickets for 4 people, due to default date selected on booking form date i was not asked to select visit date which lead to booking for wrong date which is 25th Dec, 2016.
Hence after identifying this issue we booked more tickets around 10 tickets with newer date (26th Dec, 2016).
We requested Adlabs Imagica and Paytm (Third Party Vendor) for reschedule the same and because it was due to default date selection.
I request you to help to atleast reschedule to 26th Dec, 2016 or a full refund as default date was set. Which caused the issue.
Issue : Default date is selected for Date of Visit field. It should have been blank for date selection.
Paytm Order No : [protected]
Galaxy Id :1008928
Contact No : [protected]
Email Id : [protected]@gmail.com
I have booked Adlabs Imagica Tickets for 4 people, due to default date selected on booking form date i was not asked to select visit date which lead to booking for wrong date which is 25th Dec, 2016.
Hence after identifying this issue we booked more tickets around 10 tickets with newer date (26th Dec, 2016).
We requested Adlabs Imagica and Paytm (Third Party Vendor) for reschedule the same and because it was due to default date selection.
I request you to help to atleast reschedule to 26th Dec, 2016 or a full refund as default date was set. Which caused the issue.
Issue : Default date is selected for Date of Visit field. It should have been blank for date selection.
Paytm Order No : [protected]
Galaxy Id :1008928
Contact No : [protected]
Email Id : [protected]@gmail.com
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Imagica do not provide Swimming Costume on rent
| Website: www.adlabsimagica.com |
Hello,
Recently I visited to Imagica for a fun weekend.
As soon as we reached there we got to know that swimming costume is compulsory and they dont provide it on rent as other water parks do. So we have to purchase this items at a very high cost.
A simple lower swimming short cost me Rs 750 which is not worth that much of amount, and without it I was not allowed inside.
So I think they are just cheating the consumers with such kind of high price.
Please do something about this
Thank you
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Hello,
I visited imagica water park at Pune Mumbai Highway on 13/06/2018 with my family, where photos were captured. We paid Rs 1100/ at the Photo counter against which QR Code was given QR code: BU7L0923 for claiming the photos.
On date : 15/06/2018
As told that all photos can be claimed through website www.myimagicamoments.com after 24 Hours, but photos could not be claimed as QR is showing invalid.
I have register the complaint at Can't Find Photos section where filled all the required details.
Ticket No:[protected].
On date : 16/06/2018
I have also contacted at imagica customer support where person asked to mail the issue on mail
:. This mail id is not working and mail got bounced back.
They are supposed to act swiftly on such issues and tried to resolve as soon as came under notice.
They need to device better and transparent system for claiming the photos as present system is not working and causing harassment to visitors.
Don't take visitors complaint for granted as it could damage your reputation which you have built in so many years.
Following things need to be looked into.
1. Swimming costume are not provided by you on rent as other water parks do. Total swimming shorts for family cost me about Rs 5000, which is not worth that much of amount. So basically they are cheating the consumers with such kind of high price.
2. Foods are not only very costly but tasteless too.
3. Employees are very rude and not co-operative.
4. Photos are not very costly but visitors are feeling harassment during claiming process.
Upendra Mishra
[protected], [protected]
I visited imagica water park at Pune Mumbai Highway on 13/06/2018 with my family, where photos were captured. We paid Rs 1100/ at the Photo counter against which QR Code was given QR code: BU7L0923 for claiming the photos.
On date : 15/06/2018
As told that all photos can be claimed through website www.myimagicamoments.com after 24 Hours, but photos could not be claimed as QR is showing invalid.
I have register the complaint at Can't Find Photos section where filled all the required details.
Ticket No:[protected].
On date : 16/06/2018
I have also contacted at imagica customer support where person asked to mail the issue on mail
:. This mail id is not working and mail got bounced back.
They are supposed to act swiftly on such issues and tried to resolve as soon as came under notice.
They need to device better and transparent system for claiming the photos as present system is not working and causing harassment to visitors.
Don't take visitors complaint for granted as it could damage your reputation which you have built in so many years.
Following things need to be looked into.
1. Swimming costume are not provided by you on rent as other water parks do. Total swimming shorts for family cost me about Rs 5000, which is not worth that much of amount. So basically they are cheating the consumers with such kind of high price.
2. Foods are not only very costly but tasteless too.
3. Employees are very rude and not co-operative.
4. Photos are not very costly but visitors are feeling harassment during claiming process.
Upendra Mishra
[protected], [protected]
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Adlabs Imagica Recent Comments
- Imagica do not provide Swimming Costume on rent
Hello, Recently I visited to Imagica for...
1 - Inappropriate UI and default values on booking screens
Hello, I have booked Adlabs Imagica Tickets...1
I have faced similar issue.
We are all travelling in a group on 24th June to Imagica, all tickets are booked fro 24th June
We had to book one additional ticket for a friend for Adlabs Imagica, but due to default date selected on booking form date I was not asked to select visit date which lead to booking for wrong date which is 22nd June 2017.
We requested Adlabs Imagica and Paytm (Third Party Vendor) for reschedule the same to 24th June 2017 and because it was due to default date selectio, but no revert yet.
I request you to help to atleast reschedule to 24th June, 2017 if possible by end of today or else a full refund as default date was set. Which caused the issue.
Issue : Default date is selected for Date of Visit field. It should have been blank for date selection.
Paytm Order No : [protected]
Galaxy Id :1667081