Akai India Complaints & Reviews
| Address: SCO 363-64, 1st Floor, 35B, Chandigarh, 160022 |
| Website: akaiindia.in |
Founded in Japan in 1929, Akai Electronics creates innovative, reliable products designed to fit seamlessly into your life. For over 90 years, we’ve stayed true to our mission of improving lives with quality and style....
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Service team deliberately taking customers for granted?
| Address: SCO 363-64, 1st Floor, 35B, Chandigarh, 160022 |
| Website: akaiindia.in |
Harrowing experience for a Super-senior citizen having trusted brand Akai India:
Service team head Mr Rahul Mehta 's entire team has not only FAILED over days to register a service complaint (since 3 days and counting) but he is also MISSING IN ACTION despite reminders and mails sent to him.
Worse, BOTH, Ms Aditi Rana and Mr Anil Kumar under Mr Rahul Mehta claimed that he has to give his "permission" for his team to share his official contact details.
(Details, chronology etc AVAILABLE on request)
If this is how Akai India traps customers and then takes them for granted, do not buy from Akai India ever.
A 91 YR OLD IS FEELING CHEATED thanks to Akai India.
(TO BE UPDATED, IF, AS AND WHEN ANY RESPONSE IS RECD FROM AKAI INDIA.
TODAY IS THE 3RD DAY and counting..)
Service team head Mr Rahul Mehta 's entire team has not only FAILED over days to register a service complaint (since 3 days and counting) but he is also MISSING IN ACTION despite reminders and mails sent to him.
Worse, BOTH, Ms Aditi Rana and Mr Anil Kumar under Mr Rahul Mehta claimed that he has to give his "permission" for his team to share his official contact details.
(Details, chronology etc AVAILABLE on request)
If this is how Akai India traps customers and then takes them for granted, do not buy from Akai India ever.
A 91 YR OLD IS FEELING CHEATED thanks to Akai India.
(TO BE UPDATED, IF, AS AND WHEN ANY RESPONSE IS RECD FROM AKAI INDIA.
TODAY IS THE 3RD DAY and counting..)
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AKAI 108 cm (43 inches) Full HD Smart LED Fire TV AKLT43S-DFS6T
Bought this on 1 Sep 2021. It stopped working on 28 Jul 2022, well within warranty period. Complained to Customer Care. On 1 Aug, a technician checked the TV and found the panel has gone bad. He said he will report the issue and get a replacement in two weeks' time. After two weeks, I emailed Customer Care, which just forwarded my mail to a company official. Today is 13 Oct, and my complaint has not been resolved. I have sent several emails and even talked to one official from Akai and another from the repair service provider. No use. The matter is still not resolved.
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