B S N L Complaints & Reviews

As I dailed for teleone company from seeing the advertisement in naptol tamil channel. I have dailed it for the first time they were repeated calling and forcing me to buy their products . They were irritating me by dailing me again and again but they couldn't understand what Iam coming to tell about . As I said them don't call me and irritate they couldn't understand at all .

Dear sir one person mr sunil is calling me repeatedly to take one medicine which i don't want but he is calling me repeatedly and harassing for the same and asking for my name again and again
I have also requested him to let me talk to his seniors but he is denying for that

Name sunil
Number from where he is calling[protected]

Kindly check the matter and arrange to resolve this issue with an apology call

I ordered teleone finger rind of american jergan diamond ring, but it was delivered by courier one day after. When i cald them on order they said they will keep ring for pooja then they will send to me, which is fraud promise. Now coming to point, when a add comes in tv teleone will only displays phone number to order, but once u get the product, if product is damaged or not satisfied quality, i[censored] want to speak with them there is no phone number, there is no website to complaint. Only they are paying money for tv add one day and selling their products and hiding their identity.

We ordered Deemark Herbal Hair Oil from Teleone in July 15. The product delivered was not genuine. We raised this concern on their customer care as well but did not get the correct response. This is not expected from such company. Its a cheating to the customers. Based on their response and trusting them, we used one of the Bottles of oil and it resulted in damage of my sister's hair. I need a huge compensation for the damage we faced. It is not only the physical damage to the hair but also damage to the dignity and self confidence of my sister. My contact details are in my signature below. Order details are as follows: Order# 11899029 Recipient Name: Ruchi Gupta Address: Block A-2, House#29, Paschim Vihar, New Delhi-63 Regards, Tushar Gupta [protected] gupta.[protected]@gmail.com

Sir I have received a wrong bsnl bill no[protected] dated 05/ 94 /2015. For RS 887/- Towards tel no. [protected]. Ac no [protected]. Cus. I d. [protected]. I am not staying in the house stated in the bill since last 4 years . I had surrendered the phone no 26787985 which I had four years back . Please verify and close the file. I do not have the phone no26683498 for which you have sent the bill. It is a non existing phone. K p Nagaraju. Mob no [protected]

Same here guys. First i call the customer care to order the product. The marketing guy ask for my problem & suggest for another capsule of Rs 3000 extra, That means Shakti prash of Rs 3000 & Tilla Oil of Rs 500. So i refuse to take the capsule. I get the product within 16 hrs. Same day at night i take the medicine as suggested & massage the oil as my daily routine. Even after 10th day i cant find any result. 11th day i get a call from Teleone (where i order shakti prash). The lady needs my feedback & offer me for best result & life time result. She said you have to pay another Rs 5000 for take special medicine & she force me for it. When i totally refuse to take the offer she misbehave me. (I have the convertion recording on my phone of all) First they said you will ok with two bottle of shakti prash & they offer for another product & said that if you won't take this shakti prash will not work. My friends what do you think of it??????? Now i know its a fake product. Its not Shakti Prash, Its Chyawanprash. So i suggest please DONT PURCHASE THIS PRODUCT... USE Chyawanprash WITH MILK. With Best Regards, User of a FAKE product. Call me for more info.-[protected]

On 11th Oct I placed an ordered of Shakti Pras pack where in the sales executive had committed me to that there is an offer where you will get one pack free along with one pack. Each pack contains of two jars.When i received the packet on 12 oct'14 then I am surprised that i have received only pack. When i called at the call centre they said that pack contains two jars and one jar is free. When i checked the MRP of pack it is Rs 2950 and clearly listed that it contains two jars. Then I asked him when I paid the full price of two jars then where is the free pack which you were committed to do so. I called at call centre so many times but they are not resposnding to my problem.

Resspected sir/mem
I am a customer of BSNL , I have a land line phone of BSNL ,number is ([protected]) , bt it is not working properly , i sevral time complained to BSNL office bt there is no response from their officers , and are they are behaving badly when i complained for this problem .so please help me .....




...

I am a student , after many complaints i am geting my balance deducted on continuous basis when i call then the customer care representative says they disconnect the sevice online line and after 1 week the same service is automatically activated by them and when i again call for that they say that we can deactivate your sevice . They never refund my money back and i got more than 100 Rs deducted from my cell no. [protected]. Complaint no. and date of complaints are as follws:
H13UE30645 dated 13/08/2012
H16UE304506 dated 16/08/2012
H16UE304516 dated 16/08/2012
H29UE300024 dated 29/08/2012
I04UE307342 dated 04/09/2012.

i kindly request you take an corrective action and help me.

Yours Faithfully
Hari Om Pandey
[protected]

Affidavit

I Munish Goel H no 102, St 2, Satjot Nagar Ludhiana [protected] do here by complaint against Mr. C.S. Bhanot (G.M) Telecom Ludhiana Office for Indulging corruptive and illegal practice.
1 That Mr. C.S. Bhanot has released the Bank Guarantee of M/s Saraswati Gas Service earlier holder of (LDH-8) territory under Ludhiana Office inspite that an amount of Rs.7,86,800/- being the cost of 3934 sims issued to aforesaid distributor is still outstanding in the record of BSNL Ludhiana Office and an amount of Rs.21,000/- of dishonor cheque is still pending against the aforesaid distributor.
3 That Mr. C.S. Bhanot has further committed corruptive illegal practices by issuing tender of LDh-7 territory to M/s Aggarwal Gift Centre in year 2009 in violation of terms of the tender as the allottee was not eligible to be selected on following grounds :-
(a) That your own office vide letter no.LD/Mkt/EOI/Aggreement/LDH03/37 dated 21.08.2009 has written that M/s Aggarwal Gift Centre has given misleading information by mentioning firm has partnership with two directors but given the PAN- No. ADYPM9349M of Individual Mr. Tek Chand Mittal as mentioned in para 1 of letter, where as the firm was registered as partnership only on 02.01.2007.
(b) That M/s Aggarwal Gift Centre has submitted wrong Balance Sheet which is clear from Annexure-L in which Turn Over is written by allottee is Rs.15,87,31,981/-, but as per minutes of TEC his turn over is Rs.17,15,65,276/-
(c) That M/s Aggarwal Gift Centre has shown in Annexure-L to EOI that it has experience of 3-1/2 years in month of May 2007 but as per TEC report its experience start only from Oct. 2005 which clearly shows that firm was lacking required experience. In this regard complaint was forward on 08.06.2012 to Mr. C.S. Bhanot (G.M.) BSNL Ludhiana.
4 That Mr. C.S. Bhanot instead of terminating the franchise agreement of defaulting the franchise has further supplied materials to defaulting franchise who have knowingly stopped the payment of cheques issued to BSNL Ludhiana Office in order to get material against the cheque the details of franchise who have stopped the payment of cheque is shown in letter no. AOCashBSNL/CD/Dealers/53 same are as under:-
(a) That M/s Aggarwal Gift Centre stopped the payment of Rs.58,200/- for cheque no. 426410 dated 02.06.2012 against which BSNL had already issued material to franchise.
(b) That M/s Garg Trading Company stopped the payment of Rs.37,880/- for cheque no. 097844 dated 30.05.2012 against which BSNL had already issued material to franchise.
(c) That M/s Maini Sales stopped the payment of Rs.94,580/- for cheque no. 282846 dated 30.05.2012 against which BSNL had already issued material to franchise.
5 That Mr. C.S. Bhanot is extending the franchise agreements of its own of M/s Aggarwal Gift Centre(LDH-03) & M/s Garg Trading Company (LDH-09) without obtaining prior clearance report from Vigilance Department though as per clause(8) of letter no. Mktg-II/Franchisees/02 Years Extension/42 dated 27.05.2008 of Ludhiana Office it is specifically mentioned that in respect of franchise of area LDH-03 and LDH-09, the extension shall be subject to out come of Vigilance report.
6 That Mr. C.S. Bhanot is extending the franchise agreements of without obtaining Showroom Area 250 sq. as per S & D Policy and franchise is indulging in Other Operator known as Idea through MNP as sister concern of M/s Garg Trading Company is the agent Idea and is working in the same office space in convince with Mr. C.S. Bhanot GMTD Ludhiana which has been shown as distributor office of M/s Garg Trading Company with BSNL(Snap of same is attached).

Deponent
Verified :-
Verified that the contents of para no.1 to 7 of the affidavit are true & correct to the best of my knowledge and information & nothing has been concealed therein.
Deponent

To
K C G K Pillai
Director (Finance)
Bharat Sanchar Bhawan
New Delhi

Sub : Complaint against D.G.M (Fin) Ludhiana Office for Indulging corruptive and illegal practice

R/sir
That D.G.M (Fin) Ludhiana has released the Bank Guarantee of M/s Saraswati Gas Service earlier holder of (LDH-8) territory under Ludhiana Office inspite that an amount of Rs.7,86,800/- being the cost of 3934 sims issued to aforesaid distributor is still outstanding in the record of BSNL Ludhiana Office and an amount of Rs 21,000/- of dishonor cheque is still pending against the aforesaid distributor. same higher officer are involve in this case and give undo benefit.
So, KIindly Look In this Serious Matter Due to Which Creditability and Reputation of BSNL is at Stake.

Thank You
Munish Goel
H no 102, St 2,
Satjot Nagar Ludhiana [protected]






















To
K C G K Pillai
Director (Finance)
Bharat Sanchar Bhawan
New Delhi

Sub : Complaint against D.G.M (Fin) Ludhiana Office for Indulging corruptive and illegal practice

R/sir
That Mr. D.G.M (Fin) instead of terminating the franchise agreement of defaulting the franchise has further supplied materials to defaulting franchise who have knowingly stopped the payment of cheques issued to BSNL Ludhiana Office in order to get material against the cheque the details of franchise who have stopped the payment of cheque is shown in letter no. AOCashBSNL/CD/Dealers/53 same are as under:-
(a) That M/s Aggarwal Gift Centre stopped the payment of Rs.58,200/- for cheque no. 426410 dated 02.06.2012 against which BSNL had already issued material to franchise.
(b) That M/s Garg Trading Company stopped the payment of Rs.37,880/- for cheque no. 097844 dated 30.05.2012 against which BSNL had already issued material to franchise.
(c) That M/s Maini Sales stopped the payment of Rs.94,580/- for cheque no. 282846 dated
30.05.2012 against which BSNL had already issued material to franchise.

So, KIindly Look In this Serious Matter Due to Which Creditability and Reputation of BSNL is at Stake.

Thank You
Munish Goel
H no 102, St 2,
Satjot Nagar Ludhiana [protected]














To
CVO (BSNL)
Bharat Sanchar Bhawan
New Delhi

Sub : Showroom Area 250 sq. as per S & D Policy

R/sir
That Mr. C.S. Bhanot is extending the franchise agreements of without obtaining Showroom Area

250 sq. as per S & D Policy SECTION ‘A’ class 2 (Space:- Interested party must ensure

office space (carpet area of size 250 sq.ft. for Class A and Class B ; and 100

Sq.ft. for Class C territory) and franchise is indulging in Other Operator known as Idea through

MNP as sister concern of M/s Garg Trading Company is the agent Idea and is working in the same

office space in convince with Mr. C.S. Bhanot GMTD Ludhiana which has been shown as distributor office

of M/s Garg Trading Company with BSNL(Snap of same is attached).
So, KIindly Look In this Serious Matter Due to Which Creditability and Reputation of BSNL is at Stake.

Thank You
Munish Goel
H no 102, St 2,
Satjot Nagar Ludhiana [protected]

Sir,


I am not able to access mail. Whenever I try to login by entering my userID & password, it shows, Your userid & password is INCORRECT.

I have bought new sancharnet card thinking that the old one is expired, which neither I am not able to see the balance hours nor able to renew it. For the past 3 months I have not checked my mails because of this problem. Kindly help. Can I have a new password? If so, how can I change it and access my emails. Please help.

muralidhar gm

Sir,
I am a resident of Anandap[ur under Hosseinpur telephone exchange.My telephone number is 24431934.The telephone set provided to us is not functioning since last six months or so.Attention for replacement of defective set has been drawn to the local telephone exchange authority but so far
no action has been taken.Each time I approach them they express inability because of lack of supply of telephone set to the exchange.It is a matter of regret that a consumer who is paying rental and other charges regularly is being denied the facility .I shall be thankful i[censored]rgent step for replacent of defective set is taken.
Thanking you.

S.S.Acharia
2F,Haldiram Complex
72/1,Anandapur
Kolkata 700107
Tel. 24431934,Mob.[protected]

i have made complainet of my land line phone no 2211188 on 21/06/2011 at 05 45 pm and complaint no [protected] and today 24/06/2011 again i received an message that my complaint is resolved but my phone is still not working i just ask the bsnl people why these people are sending wrong statement and why don't these people not understand the value of time and giving wrong statement i just ask that who is responsible for giving these wrong statement and why a customer is suffered

Dear sir,
i have two time applied for mobile portability converson to vodafone but BSNL not done without any rejection, on 2nd time rejection, as per their information i had given close of excell scheme (two number cancellation} which was reason of rejection. my complain no RE2502761 on 25/05/2011, but not applied by them even i have phoned them several time. my 2nd complain on 02/06/11 and no is RF0311237.
But still condition is as it was, i am lossing money in portability converson, kindly try for refund and portability converson.

thanks

The following mentioned landline numbers of BSNL had been under repair for the last 9 days. i have registered a complaint through BSNL's automatic complaint booking, on last monday[protected]. Today[protected] only i got the connection back. i am using broad band in one of the phone connection (plan 750), ie per day its Rs 25, for last 9 days it is Rs 225 loss for me, just for the connection alone. its not that, we all members in my family are very much dependable on the Internet, including studies and an income which helps to earn me around Rs 400 per day. kindly take necessary actions for the above mentioned complaint. The numbers are:[protected] and[protected]

To,
The GM
BSNL
Kolkata Telephones

Sub.: Problem in Broadband Service (Connection is getting disconnected in few seconds and Speed is too slow).
Broad Band connection No.[protected] (Burra Bazar Telephone Exchange)

Respected Sir,

First of all very sorry to say "POOR" BSNL customer service. I'm also telling you frankly I'm so much angry towards BSNL customer service & their attitude towards customers, I don't know how to express my feelings after facing such a horrible harassment.

I have a BSNL Broad band connection since January 2008.
In January 2009, my plan was changed to 750+ unlimited and problem started since then. I started facing frequent disconnections (with modem DSL light continuously blinking and error: 678 "remote server didn't respond” or “link is failed “ etc), at least once in 10 to 30 minutes of every time getting connected and speed (with mostly around 50 kbps or downloading rate even bellow 1.48 kbps) which never crossed even 1 mbps. Several times complaints were lodged …..and every time mischievous practice of BSNL Staff, i.e. deleting docket number in one or two days without rectifying the problem and without contacting to me. Still I tolerated with emotional touch of being two decades old customer.

But, since last one month these problems have crossed all the limits and barriers and I'm not in a position to run my internet even 2 minutes in one go. My previous three dockets were deleted again, while my broadband problem persisted continuously. Again I've lodged my complaints with docket no. L3314 on 27.8.2010 but not getting response properly. Whenever I contact, they just advice to call to “this to that” telephone no. and visit "here to there". I've also got the response like "I 'm too much busy today, call another day or another person".

It is true that after getting deleted the previous dockets without rectifying the problem when I protested for the same and I booked my complaint againon 27.8.2010, the person came to my home & checked something & said there is a problem in ‘internal’ and will be solved. Still there is no result. My net is getting disconnected every few seconds.

I was adviced, "If you are using parallel telephone, remove it & use the net" which is not the solution; even I did so but got disconnected in a few seconds. I called him again & he told me to call another person. Since last 15 days I've called so many people but no result. Every time I calls he/she says "there must be a problem in line, will be solved". I don't know how many times they check the line again and again, and after checking the line they don't bother to call the customer or ask whether the problem got solved or not. I'm losing my clients, losing my business. Even I told them the situation "please do something as soon as possible" they just say calmly "ok I’m looking your complain" what is this sir??? Don’t they get taught in BSNL how to maintain customer relation???

Also it is pity with the customers that in Burra Bazar (Kolkata) exchange, some of the BSNL officers insist that customer must make personal visits to them. Surprising, if customer’s face, being in front of these officers, will only help in rectifying the problem...?

Anyway, I’m requesting again. Please do something. I don't want to lose my clients don't want to lose my business. I'm using BSNL landline since last 18 yrs & broadband since last 2 ½ yrs, also suggested many of my friends to get the BSNL broadband connection. But today I’m getting such a harassment which can’t be explained.

PLEASE DO SOMETHING, this is my kind request to you. I will be so much grateful to you.

Thanks & Regards
Mahendra Nath Mishra

sir,
i am working in saudiarabia ,my land line number is[protected],is under the athirampuzha tel exchange ,in kottayam dist,kerala.my tland line is not working from 15days before.one complaint was registered and not yet take any action. in my home my parents,wife and childrens .above 12days i cant contact with my family
so i humblay requset you to give a codeless phone on the same no
yours faithfully
adv.pradeepkumar
riyadh
k s a

i am a cell one mobile user
I received a message named ' Bp- Bhakti' with following contents:
"Ramayan [protected]@[protected](Toll Free)!!! Bas Phir Jaldi se Call kijiye Aur Gaana set Kijiye.Call charges Bilkul Free.For Movies call 5670060"
i first made a call to the number [protected], but this number did not existed.
So i dialed using 91.i.e [protected].
17 Rs. were deducted as call charges.
then i received a message from "56700" :that
my registration is done for using B.S.N.l. caller tunes.and my service will
be renewed after 17 days.

i want to deactivate this service.

I am using broadband unlimited usage. Always connction get disconnected quite often, like for every 5 minutes and does not come on for the next 10 minutes. I am fed up giving complaint to authority and they are not serious in attending the problem. The speed promised by them is 256 kbps, but it comes only less than 15 kbps.