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bigflix.com Complaints & Reviews

M
mahendra devre
from Mumbai, Maharashtra
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Payment debited without information

Address:Gujarat

Dear Sir,

I was once doing an online transaction where is saw an ad of big flix .Com on the transaction page offering online movies for rs 1 subscription per month. I bought it and also clicked on a checker box for recurring subscription of rs 1 per month. The first transaction went smooth but this month I saw Rs 249 got debited from my A/C. I felt cheated and when I tried to contact them they didn't have a contact number...
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S
suranasunil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOn refund of dues and arbitrary midway cancellation of service

Address:Mumbai Suburban, Maharashtra

My customer id with Bigflix.com is 27815117. This account was renewed in the first week of October 2011 for the next 3 months. However randomly in November the company decided to end their DVD home delivery service which i had opted for and asked us to take up compulsorily their online version of movie rentals. I do not prefer to watch movies on a computer screen and hence asked for termination as per their second option. I was asked to send...
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