Db Kerala Sarees Online
1
Submit a Complaint
7
COMPLAINTS

Db Kerala Sarees Online Complaints & Reviews

V
VB Jay
Jul 18, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
Resolved
Report
Copy
Resolved

Address: Chennai
Website: api.whatsapp.com/send?phone=917904292200&fbclid=PAAab9zzjziaT-9x7b8sfHI9rRkDeOtjUZ21pXhSuvP0-v-1kF4kOGYim-GJI

She is pakka fraud, her name is dhivya Vikram who is selling kerala outfit in online doing scam activities and illegal marketing Government should take action against them... Please people be alert ⚠️ . She is a big fraudulent. Lots of people money are cheated by her. Kindly higher officials should take action against her.
+1 photos
Jul 22, 2023
Complaint marked as Resolved 
Item not yet received
Hello ! This is Swathi from db team
We are really sorry for the experience you have encountered with us

We have more than 50k+ happy customers and unfortunately I really feel bad that you are not a one among them :(

We will definitely make sure that we will work hard to make our customer service better😄

Just to get an quick update, Is the issue been resolved ?

Again we apologise for the inconvenience caused 🙏
Hello ! This is Swathi from db team
We are really sorry for the experience you have encountered with us

We have more than 50k+ happy customers and unfortunately I really feel bad that you are not a one among them :(

We will definitely make sure that we will work hard to make our customer service better😄

Just to get an quick update, Is the issue been resolved ?

Again we apologise for the inconvenience caused 🙏
Exactly, we paid 49000 for 46 pieces. And we received only 21 pieces, we paid before 32 days and didn’t received the items yet. The sales staff takes money saying they have ready stock. But after transferring the money she will say, they will send in a week, it’s been 1 month already and they won’t send any tracking number nor money refund,
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Raniptx
    May 22, 2023
    Aug 4, 2023
    This thread was updated on Aug 4, 2023
    Report
    Copy

    Website: Db Kerala sarees online

    I have ordered 2 dhavani set 1/5/23. I received only one item. When I message about the missing item, they said its two shipment. But untill now I haven't received the item I paid for. Later I tried to contact them through watsapp, messenger, email, and direct call but no response from their side. No reply to my messages.
    Looks like a fraud online business.
    Hello ! This is Swathi from db team
    We are really sorry for the experience you have encountered with us

    Just to get an quick update, have you received the parcel?

    Again we apologise for the inconvenience caused
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ancy123
      Aug 14, 2022
      Aug 4, 2023
      This thread was updated on Aug 4, 2023
      Report
      Copy

      Address: Chennai

      I ordered dhavani set on Aug 8, 2022 but not received my product till now and they are not responsing to my message. They didn't provide tracking id and details.
      +2 photos
      Hello ! This is Swathi from db team
      We are really sorry for the experience you have encountered with us

      We have more than 50k+ happy customers and unfortunately I really feel bad that you are not a one among them :(

      We will definitely make sure that we will work hard to make our customer service better😄

      Just to get an quick update, Is the issue been resolved ?

      Again we apologise for the inconvenience caused 🙏
      Helpful
      2 other people found this review helpful
      2 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pv Rohini
        Jun 5, 2022
        Report
        Copy

        Address: NA
        Website: Db_keralasarees manufactures

        I’ve orders this Dhavani on may 10th you said 10 days is the shipping time… its almost a month no respond from you… I booked this dress for my marriage… You guys are not bothered to pick the call and answer or text me… Either I want my product or refund my amount…
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Db_
          Apr 5, 2022
          Sep 2, 2024
          This thread was updated on Sep 2, 2024
          Report
          Copy

          Address: chennai
          Website: www.dbkeralasarees.com

          I have ordered 2 set of kerala skirt and blouse from Db kerala sarees online through their whatsapp and transferred 52 us dollar (INR 3850) on March 13 2022 (via paypal to [protected]@yahoo.com.)
          They said 7 working days to dispatch. 15 days later i have tried to contact through WhatsApp and instagram but they are not responding my calls, messages and deleting my comments from their instagram page. The company is not willing to look into this matter and ignoring their clients. The is not professionalism. i am going to file a cyber money laundering case against this company If they are not responding within 5 days
          Attaching screenshot of payment receipt and whatsapp chats.

          thanks;
          Neethu
          +4 photos
          Exactly, we paid 49000 for 46 pieces. And we received only 21 pieces, we paid before 32 days and didn’t received the items yet. The sales staff takes money saying they have ready stock. But after transferring the money she will say, they will send in a week, it’s been 1 month already and they won’t send any tracking number nor money refund,
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Neehara
            from Kottayam, Kerala
            Apr 3, 2022
            Report
            Copy

            I have ordered for a noolukett combo and payed on 16 march 2022, untill april 3rd its not received.i have tried to contact through wtsup and Instagram but they didn't respond properly, they have spoiled our function with this irresponsible behaviour
            +1 photos
            I had similar experience with them. They are not responding and deleting my comments on Instagram

            Noolukett combo - Comment #3980898 - Image #0
            i have similar experience from them and i am waiting for their reply.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pnnair
              Oct 20, 2021
              Report
              Copy

              Did not receive the ordered product

              Address: Phone - 7904292200, 9025541292, 9345158913
              Website: www.dbkeralasarees.com

              I had Ordered 4 sarees and 2 dhotis from "Db Kerala Sarees online: though their facebook page and transferred Rs 7450 on 1/09/2021 (Account Name: V Divya Vikram, Account Number: [protected], SBI Chennai, Jawahar) from my SBI account (Reference No. IT00HEPDN6Rs3450 and IT00HEPBQ2 Rs4000).

              The delivery of products were to 3 different addresses. Till September 13th nothing was received, so I started asking tracking information....
              +3 photos
              Helpful
              6 other people found this review helpful
              6 found this helpful
              7 Comments
              Report
              Copy

              Db Kerala Sarees Online Recent Comments