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Dhani.com Complaints & Reviews

V
vinayapjadhav
from Mumbai, Maharashtra
Sep 17, 2022
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Address: Dhani.com
Website: Dhani.com

Order Id - EP6049641, I ordered grocery on 13th Sep from Dhani site by paying online UPI.from later from Dhani side all my orders of 929/- rs cancelled due to unavailability. I got massage that amount of 678.97/- rs refunded in my account. But amount 250 rs is deducted for Free essentials vitamin kits (order id[protected] that i didn't order. I want my whole amount i.e. 250/- rs to be refunded immediately.
If you don't have materials in stock why do you show availability in your app. Status showing delivered that free kit that you charged me but i didn't received any. Pls fix your website malfunction.
+2 photos
Sep 20, 2022
Updated by vinayapjadhav
I talked to dhani customer care executive, she told me its company policy 250 rs will not be refunded it was delivery charges. What the heck! 250 i paid for nothing. Worst company dhani i will never purchase anything from dhani in my life
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    NJNI
    from Mumbai, Maharashtra
    Jul 7, 2022
    Resolved
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    Resolved

    Website: www.dhani.com

    I done the order : EP4291721 on 12-June-2022
    Still I didn't get the order, and my order status is showing it's already Delivered . I complained 10 times in Chat and still didn't solve my issue...
    Please send my medicine Urgently...
    Nov 24, 2022
    Complaint marked as Resolved 
    Still not resolved my issue .. my money still not get refund
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      V
      VidyaJi
      May 26, 2022
      Resolved
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      Resolved

      Address: Mumbai
      Website: www.dhani.com

      I have placed three orders i.e

      Order ID- EP3674319 for rs349 dt. 23/05/2022

      Order ID- EP 3687838 for rs119 dt. 24/05/2022

      Order ID- EP 3771767 for rs36 dt. 26/05/2022

      All these orders are cancelled but they haven't issued the refund for any of these orders till yet.
      Kindly do the needful as soon as possible.
      May 31, 2022
      Complaint marked as Resolved 
      Money refunded
      Dear Customer,
      We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
      Neha, Team Dhani.
      Dear VidyaJi,
      We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
      Neha, Team Dhani
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        Nirmaljose
        Dec 11, 2021
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        Getting repeated message in every one minutes

        Even though I have never enquired for any service from "dhani.com", they are sending a repeated message about credit cards every one minute. I'm unable to block them and the messages annoy me very much. I have deleted so many messages, but some of the frequent ones are attached below....
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        param008
        May 6, 2021
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        Address: dhani Services Limited | CIN: U74899DL1994PLC062407 Registered Office: M-62 & 63, First Floor, Connaught Place, New Delhi-110001
        Website: www.dhani.com

        My name is Parimal Ambulgekar. I had transferred money on 5th April 2021 from my mobile number but money was transferred not credited to other account or not received any refund.
        Please help
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