The Moms Co. Complaints & Reviews
I ordered a product on 24th july they said that we'll be delivered by 28th july but I don't receive till now
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Product is damaged and leaked
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Post your Comment
Customer support fooling customers
They send me damaged product ..and I asked for replacement because l order 3 product and received my face wash completely leaked ..
I contacted the customer support they think they are so intelligent..send me an old order ID and said replacement order going to deliver in 3 - 4 days ...completely lie ..they didn't even put any replacement for me..and found it using order I..what if other people fooled
I contacted the customer support they think they are so intelligent..send me an old order ID and said replacement order going to deliver in 3 - 4 days ...completely lie ..they didn't even put any replacement for me..and found it using order I..what if other people fooled
Helpful
Found this helpful?
Write a comment
Post your Comment
Natural vitamin C face wash 80ml order no. 1670167829-14
| Address: Australia and India |
| Website: www.themomsco.com |
I had purchased this face wash from the website of this brand via online order and a defective product was delivered to me.The consistency of the material inside the package is watery which can be seen from outer packaging so I didn't open the product.I don't want to use this product which might be harmful for the skin.The product is still with me in completely sealed unopened state and i want this product to be replaced by the brand as the product is well within expiry date.But inspite of writing several emails to the customer care mail id given by the brand i am not getting any response from their end.Please help me with this issue as i will not be able to use this defective product.Please revert back asap.
Helpful
Found this helpful?
Write a comment
Post your Comment
Customer service waste and they don't read query at all
Customer service agent didn't even read my query first..They just typing what they usually send to other people..I asked why my coupon didn't showing in my invoice ..I applied buy 1 get 1 offer..but it's not showing in invoice..this is my question.. Customer service agent replied delivery date in 19 March or something..did ask ask that??
Helpful
Found this helpful?
Write a comment
Post your Comment
Customer service waste and they don't want to work
Helpful
Found this helpful?
Write a comment
Post your Comment
Always sending an broken products
I order an item they gave me an broken product..I complaint ..so they gave me an broken product again...utterly worst
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Broken products and customer service fail
My orders received but...its completely destroyed...You guys delivered broken products why do I need to pay..?? Can you answer me guys or do I need to complain in consumer complaints..I'm not going pay for this broken proven products which I can't use of them
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Broken products
My orders received but...its completely destroyed...You guys delivered broken products why do I need to pay..?? Can you answer me guys or do I need to complain in consumer complaints..I'm not going pay for this broken proven products which I can't use of them..
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Delivery boy rude and delay in service
My first order didn't delivered and it's return to its origin by its own...now my second order is late by 3 days...this is worst app . And am going to tell all my friends not to use moms.co they never delivered our order.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Vitamin c facewash
| Address: 29/58 ashoke avenue, durgapur-713204, west Bengal |
| Website: themomsco.com |
The courier executive refuses to send the otp to the registered mobile no. . The delivery boy denies to give the product due to the absence of otp since 2 days.
WSPP[protected]- tracking id.
Please help me to get the product
WSPP[protected]- tracking id.
Please help me to get the product
View replies
I Placed an order on 7the march but till now I didnt received order where to complaint I am unable to approach them

Reply
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Post your Comment
The Moms Co. Recent Comments
- Vitamin c facewash
The courier executive refuses to send the...1