The Moms Co.
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The Moms Co. Complaints & Reviews

I ordered a product on 24th july they said that we'll be delivered by 28th july but i don't receive till now I contacted them many times but they just say that we are sorry and nothing much...
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NikhilMha
Jun 9, 2023
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Product is damaged and leaked

Website:themomsco.com

The customer care number +[protected] doesn’t work. On chat, they do not respond. Not sure how to connect with Moms co team to get returned or replaced.
No response from their team....
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Sountherya
May 11, 2023
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Customer support fooling customers

They send me damaged product ..and I asked for replacement because l order 3 product and received my face wash completely leaked ..
I contacted the customer support they think they are so intelligent..send me an old order ID and said replacement order going to deliver in 3 - 4 days ...completely lie ..they didn't even put any replacement for me..and found it using order I..what if other people fooled...
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shreya_16
from Kolkata, West Bengal
Apr 4, 2023
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Natural vitamin C face wash 80ml order no. 1670167829-14

Address:Australia and India
Website:www.themomsco.com

I had purchased this face wash from the website of this brand via online order and a defective product was delivered to me.The consistency of the material inside the package is watery which can be seen from outer packaging so I didn't open the product.I don't want to use this product which might be harmful for the skin.The product is still with me in completely sealed unopened state and i want this product to be replaced by the brand as the...
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Naresh Jonnada
from Ongole, Andhra Pradesh
Mar 20, 2023
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I didn't received the product

Address:H no 8-354/3, M.N.Reddy Nagar,chinthal,quthbullapir(m), medchal(D),Telangana
Website:themomsco.com

I have ordered a product on 7the march 2023 but till now I didnt received my order but a message have arrived by telling that I have received the product I haven't...
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Customer service agent didn't even read my query first..They just typing what they usually send to other people..I asked why my coupon didn't showing in my invoice ..I applied buy 1 get 1 offer..but it's not showing in invoice..this is my question.. Customer service agent replied delivery date in 19 March or something..did ask ask that??...
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Sountherya
Mar 13, 2023
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Customer service waste and they don't want to work

I'm asking for problem from my side in the order I placed..they didn't even read the query first ...they just typing the answer which they usually send to other people .....
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Sountherya
Feb 10, 2023
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Always sending an broken products

I order an item they gave me an broken product..I complaint ..so they gave me an broken product again...utterly worst...
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Sountherya
Feb 7, 2023
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Broken products and customer service fail

My orders received but...its completely destroyed...You guys delivered broken products why do I need to pay..?? Can you answer me guys or do I need to complain in consumer complaints..I'm not going pay for this broken proven products which I can't use of them...
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Sountherya
Feb 7, 2023
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Broken products

My orders received but...its completely destroyed...You guys delivered broken products why do I need to pay..?? Can you answer me guys or do I need to complain in consumer complaints..I'm not going pay for this broken proven products which I can't use of them.....
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Sountherya
Jan 11, 2023
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Delivery boy rude and delay in service

My first order didn't delivered and it's return to its origin by its own...now my second order is late by 3 days...this is worst app . And am going to tell all my friends not to use moms.co they never delivered our order....
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Sujata rooj
from Durgapur, West Bengal
Nov 27, 2022
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Vitamin c facewash

Address:29/58 ashoke avenue, durgapur-713204, west Bengal
Website:themomsco.com

The courier executive refuses to send the otp to the registered mobile no. . The delivery boy denies to give the product due to the absence of otp since 2 days.
WSPP[protected]- tracking id.
Please help me to get the product...
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