The Urban Outfitters
1
Submit a Complaint
11
COMPLAINTS

The Urban Outfitters Complaints & Reviews

D
deepika chandran
Sep 11, 2022
Report
Copy

Website: Theurbanoutfitters.com

I placed an order with this company on August 20, 2022 for an amount of INR 2118.75 and even got confirmation of the order on my email address. As per the details, they were supposed to send me updates related to shipment and delivery. However, i still have not received any such message from them. I sent an email to their customer care and there has been no reply from them at all. Today I see the website is no longer available
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jaie Karve
    Sep 10, 2022
    Report
    Copy

    Website: www. theurbanoutfitters.com

    I had placed an order on their website a month ago for Rs. 1900 and they never sent me the products, never replied to emails, additionally, they blocked me on their instagram page after I started to question them there. www.theurbanoutfitters.com is a fake website and a fake company that takes the money but never sends the products.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amrita Sarker
      Sep 4, 2022
      Report
      Copy

      Website: theurbanoutfiters.com

      I have been acammed for 1700 on this website, need action and refund
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kimi Shrivastava
        Sep 2, 2022
        Report
        Copy

        Address: E 12/80 Tilak Nagar New Delhi-110018
        Website: theurbanoutfiters.com

        I placed an order with this company on August 27, 2022 for an amount of INR 1451.70 and even got confirmation of the order on my email address. As per the details, they were supposed to send me updates related to shipment and delivery. However, i still have not received any such message from them. I sent an email to their customer care and there has been no reply from them at all.
        I would say it was all because of their uncanny website and instagram page. Can't believe we fell for it.
        Helpful
        3 other people found this review helpful
        3 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AvniMathur
          from New Delhi, Delhi
          Sep 2, 2022
          Report
          Copy

          Scam and Fake website

          Address: E 12/80 Tilak Nagar New Delhi-110018
          Website: theurbanoutfiters.com/pages/contact

          Multiple instagram ads showed this website in radar. I had placed order on august 24th 2022 for Rs.578. Received a confirmation mail with random order id number from them. Was promised express shipping according to website but till now no sign of order delivery.
          the email id mentioned in their website is all fake and doesn't exist. They have a fake instagram page with fake followers (8, 000) with hidden comments....
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy
          N
          neeh.nandan
          from Kollam, Kerala
          Sep 1, 2022
          Report
          Copy

          Address: E 12/80 Tilak Nagar New Delhi-110018
          Website: theurbanoutfiters.com/pages/contact?contact_posted=true#ContactForm

          I made payment for an order but the same was not reflected on the website. There was no email confirmation or any response to my queries. The contact details given in the website doesn’t work ([protected]@uof.com). I then created an account on the website and got a confirmation mail for the same from the mail id: connect.[protected]@gmail.com. I tried emailing to this id but got no response.
          +1 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            BRucha
            Aug 23, 2022
            Report
            Copy

            Address: E 12/80 Tilak Nagar New Delhi-110018
            Website: Clothing website

            I had placed an order on the website - The Urban Outfitters which is based in New Delhi.
            This is the link of the website - https://theurbanoutfiters.com and i had placed an order on 13th August, 2022. I made a payment of 1178 Rs via Gpay as they had no option of Cash on delivery. They sent me an Order confirmation mail with the order number 6793183 and notified to update me via email when the order would be shipped. But i have received no updates since as sufficient contact details havent been provided on their website. After a thorough research, i also came across their Instagram account and i have reported it as fraud after coming across similar reviews as mine. Please do the needful and requesting you to take an action regarding the same.
            Same happened with me...they are fraud us it's Instragram fault to they allow this kind of fake website to do there add easily and fraud people like us...
            Same with me as well!!
            Helpful
            2 other people found this review helpful
            2 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hiruhemu
              Aug 22, 2022
              Report
              Copy

              I have placed an order 1 week back for 2600 plus rs but there is no response by the company and no product delivery plus no way to track the order or to contact them.
              +1 photos
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hiruhemu
                Aug 22, 2022
                Report
                Copy

                Address: Tilak nagar

                The order was placed more than a week back but there has been no communication by the company of the product delivery or any other confirmation. The money was deducted but no further action was done by the company. I have paid more than 2600rs. There is no contact details or mail to track the product
                +1 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shasmitha Ravindran
                  Aug 20, 2022
                  Report
                  Copy

                  Address: Tamil Nadu
                  Website: www.theurbanoutfiters.com

                  Order number 6792674
                  Placed on July 18 2022.
                  I didn't get any information on the package, tracking number or progress. I couldn't contact the company to even cancel my order and get a refund.
                  I want this to be acknowledged.
                  This same has happened with me and feeling so helpless as there is no way to get in touch with the company. If you have found any help kindly let me know plz thanku
                  Viju nair s's reply, Aug 27, 2022
                  Same happened with me...i feeling i m fooled so easily. This is so so wrong. It's Instragram fault also they allow this fraud website to run there add.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shia100
                    Aug 3, 2022
                    Report
                    Copy

                    Address: E 12/80 Tilak nagar, New Delhi
                    Website: Theurbaboutfiters.com

                    Charged for the order through instagram ad! It’s been more than 2 weeks, they are not fulfilling the order. There has been mo email from the company. I have written more than 5 emails but still no response. Phone number is not mentioned on the website
                    Did you receive the order?
                    Viju nair s's reply, Aug 27, 2022
                    Same happened with me no order delivery no mail response. All money gone. They fraud us so easily only because of the Instagram they allow these kind people to target us by there cheap adversities strategy.
                    I have also ordered from the same site The Urban Outfitters . They are not responding to any of my emails nor i am getting any updates of my order.
                    Viju nair s's reply, Aug 27, 2022
                    Same happened with me...fake website fraud. No order delivery. No mail response.
                    Helpful
                    8 other people found this review helpful
                    8 found this helpful
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      The Urban Outfitters Recent Comments