united parcel service abuja nigeria Complaints & Reviews

My son send me a television from UK through UPS courier by paying delivery charges and insurance cover charges. he was not informed by the courier company regarding the Custom duties and the additional courier charges at India that will have to be paid by the recipient in India before delivering the package. but the UPS courier deliver me the televiosion in completely damaged state. I immediately informed the courier company about the damaged...

about 3 months ago my friends who work in high sky abuja sent me some money for my social activity.
the first they ask me to pay for fee, and then for certificate delivery/insurance, and then for the people who sent my parcel. for the last i don't want to pay again coz this courier just promise until more than 3 months no proove anything but i have already pay their request.
strange of this courier i never see their document...