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Varafi.com Complaints & Reviews

Y
from Hyderabad, Andhra Pradesh
Jan 2, 2023
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Refund of air ticket - payment not received.

Hello,

I had booked Air ticket via Varafi.com portal on 7th Dec'22.

Ticket reference number :VID[protected]

Date of Travel: 13th Dec'22.

Later on 7th Dec'22, I had received a mail from Varafi informing that Booking Aborted.

Since 7th Dec'22, I had been continuously following up Varafi customer care team via Calling and writing the mail's.

But every time...
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saty21
from NAVI MUMBAI, Maharashtra
Dec 21, 2022
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Address: A-82 Sec-4 Noida uttar pradesh -201301
Website: varafi.com

I was looking for a cheaper flight for my cousins, then got a good offer on varafi.com, booked the ticket from Ahmedabad to Varanasi, and received a confirmed ticket from Varafi.com but seats were not allocated. Then I called GoAir to update the seats but after cross-checking with them, I got to know that there is no ticket booked in my cousin’s name also the PNR number is incorrect. GoAir Staff confirmed me that I have been a victim of fraud from this company but the payment merchant was wingintrvladvs(wing in advisory).

Booking Id - VID[protected]
PNR - GTMK01
Hi there,
I was also the victim of Varafi's scam. So let me clarify a few things and how I managed to get my refund from them.
1. First case: I had booked my tickets from this website and got a call from their team that my booking is aborted. They said that the refund has been auto initiated and should come within 6-7 working days. I constantly kept following up with them as the refund did not come. After 15 days..i decided to threaten them and told the representative on call that I will file a police complaint against this company and will come to their office if I do not receive the refund by tomorrow. And guess what? I received my full refund the very next day by 11:30 am.

2. Second Case- I thought that let's give another chance to this company and I decided to book flight tickets again. I spoke to the representative to confirm that my booking will not get cancelled if I book right now. So after that I booked my one way ticket to delhi again. I received the email confirmation as well along with the PNR. Upon checking the PNR, I found out that it is again an incorrect one but this time my booking was confirmed. I waited for 5 days but no ticket number or a proper ticket from the airline was sent. So I decided to cancel my booking. Their toll free number lines kept saying busy and I used to wait for 30 minutes just to speak with the representative. So they said an amount of 500 rs shall be deducted and rest of the amount will be refunded. I agreed to that and they refunded my money the very instant.

So I am just saying that this is a FRAUD website and please threaten them if you really want to get back your money.
Hope this helps.
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    Suryakanta00000001
    Dec 19, 2022
    Jul 28, 2023
    This thread was updated on Jul 28, 2023
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    Cancelled my ticket in the end moment before 12 hr..
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      Suryakanta00000001
      Dec 19, 2022
      Jul 28, 2023
      This thread was updated on Jul 28, 2023
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      Website: www.varafi.com

      I booked a ticket from Skyscanner which directed me to varafi.com. And i did not get any confirmation from airline and ticket got cancelled. Also did not get any refund
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        NIKET_kapoor
        Dec 19, 2022
        Jul 28, 2023
        This thread was updated on Jul 28, 2023
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        Address: NEW DELHI
        Website: varafi.com

        I Booked online flight ticket from varafi.com - company name - wing in travel advisory private limited . the total amount deducted is INR 6107 from my debit card

        here are the details
        Time: 10:37, Mon 19‐Dec
        Booking ID: VID[protected]
        Booking Status: CONFIRMED

        The team is not picking the call, i have not got any confirmation from airline

        please take immediate ACTION
        Same happened to me also..
        Same happened to me. I booked one on 16th December and didn't get the refund yet. They are not picking calls or answering to emails. Where can we escalate this?
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