Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] — unjustified and high electricity bill from cesc

dasarnab

from Chennai, Tamil Nadu

Website:

www.cesc.co.in

Victim of cesc unjustified billing

Check below points:
1. Average electricity bill amount is rs 600 to rs 650 every month. Last month electricity bill issued by cesc the amount is rs 4040 including may bill rs 630 which is due. So the latest bill amount is more than rs 3300 which is unjustified and not accepted.
2. Average unit consumed every month is between 100 to 120. But last month bill it is showing unit consumed is 471 but how? Again this is unjustified and unacceptable.
3. Electronic appliances in my house - 2fans, 2 tube lights, 1 ac maximum usage 1 hour per day but not everyday. No tv, music system, washing machine used since last 6 months. My father stays alone in kolkata. Hardly he use 1 fan and 1 tubelight and 1 hour ac but not everyday.
4. No body picks up the phone mentioned in the cesc website.
I will register their grievances in cesc social media page and will mention all the details in tv media channel's social media page and kolkata police facebook page and will take necessary steps against cesc.
This is absolutely nonsense and unacceptable.
I would request you to take immediate action and solve this issue asap.

I have attached last 2 months electricity bill for your reference.

Consumer number - [protected]

+2 photos

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Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.

Jun 29, 2020

Updated by dasarnab Hi

I have received one message from CESC that my due date extended for 6 days.

Did I ask CESC to extend my due date?

I have asked to process the actual bill with proper unit consumed in last month.

I will not pay any amount to CESC until I get proper response from CESC with proper justification.

Jul 08, 2020

Updated by dasarnab Average electricity bill of last 6 months is less than Rs 700 per month.

Recent bill issued by CESC is 4 times of average bill.

Below message recieved from CESC
In cases where physical meter reading could not be obtained, the bill for May'20 was also prepare on the basis of average consumption of previous 6 months. Whereas, for customers for whom physical reading could be obtain, the bill for May'20 was prepared on actual consumption of the previous months, after adjusting the amount already billed. We have provided proper rate slab benefits in your bill. Please appreciate that if you compare your electricity consumption for the period of 3 months in this year (i.e. Mar, Apr & May 2020), you may find that it is generally similar to the same period of Last year.

For your kind information Feb, Mar, April average bill amount is less than Rs 700.

latest bill amount is more than Rs 3300 which is unjustified and unacceptable.

I don't have enough money to pay this amount.

May bill was not prepared as per actual consumption of the previous month.

Would request you to send the revised bill asap.