Calcutta Electric Supply Corporation [CESC] Customer Care
CESC Limited
Customer satisfaction rating: 2%
Submit a Complaint
1208
COMPLAINTS

Calcutta Electric Supply Corporation [CESC] Customer Care

CESC Limited

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Address
CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India - 700001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1006
down
370


Additional info
Regional Offices

Contact Details

Kolkata Electricity Supply Helpline Numbers

Electricity Supply Emergency
+91 33 2215 2128

Electricity Supply CESC
+91 33 2553 7581

Electricity Supply CESC (Control)
+91 33 2225 5675

Electricity Supply CESC (Kolkata North Zone)
+91 33 2351 0590

Electricity Supply CESC (North Suburban)
+91 33 2553 7581

Electricity Supply CESC (South Zone)
+91 33 2466 3161

Electricity Supply CESC (Any problem of Local Consumers Central)
+91 33 2225 6040

Electricity Supply CESC (Any problem of Local Consumers North)
+91 33 2555 9815

Electricity Supply CESC (Any problem of Local Consumers South West)
+91 33 2401 4541

Electricity Supply CESC (Any problem of Local Consumers South)
+91 33 2440 5518

Electricity Supply CESC (Consumer Grievance Cell)
+91 33 2225 6040

Electricity Supply CESC (Howrah)
+91 33 2666 9143

Electricity Supply CESC (North Suburban District)
+91 33 2553 7581

Electricity Supply CESC (North Zone)
+91 33 2556 8628

Electricity Supply CESC (South West Zone)
+91 33 2401 4888

Electricity Supply CESC (Southern Zone)
+91 33 2412 1679

Electricity Supply CESC (West Zone)
+91 33 2666 9162

Electricity Supply Kolkata Electric Supply Corporation Of India Ltd
+91 33 2225 6040

Electricity Supply WBSEB (Complaints & Service Cell)
+91 33 2337 5766

Electricity Supply WBSEB (Complaints & Service Cell)
+91 33 2337 0516

Electricity Supply WBSEB (Control)
+91 33 2359 1930

View More Information...

Customer satisfaction rating
2%
Complaints
1208
Pending
0
Resolved
20
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Calcutta Electric Supply Corporation [CESC] related photos (127)

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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Calcutta Electric Supply Corporation [CESC] — 1. air conditioning machines are not running properly 2. our earlier e-mail docket no.41719530 dtd. 19.06.2017 & 41721957 dtd. 06.07.2017

 Panchu Gopal Nath on Oct 18, 2017
Sir,
Last year 2 no., 1.5 ton ac (S) were installed in my home with due permission from your end. There are 3 no. Meters under one supply connection in this premises and 3 no.ac installed against this supply lines. Now, it is regular feature in my premises under consumer no. 02097058009 & lp no. 94/14/3 that when all ac machines are in running, they are not working properly even installed fans are not running properly and that might be of low voltage.in this connection it may also be noted that even after repeated request these problem are still continued.
You are earnestly requested...
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — bill for aug 2017 paid but disconnection notice sent in sept 2017 bill

 chanakyasarkar on Oct 17, 2017
I pay my bill through internet banking bill payment every month. Though payment was made of rs 1710/- on 17-09-2017 for august bill a disconnection bill is sent for sept 2017 with amount of aug bill included with due date on 20-10-2017.
Uco e-banking

Mr. Chanakya sarkar

Payment information
User reference number 0010862231
Payee name cesc
Payment amount 1, 710.00
Payment date (Dd/mm/yyyy) 17/09/2017
Debit account id 18700100007773
Payment status success
Other information
Payee type standard payee...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Calcutta Electric Supply Corporation [CESC] — update mobile number

 PARIMAL KUMAR Ram on Oct 16, 2017
Dear sir,
My customer i/d no.29000786647 in the name of arpita ram & parimal kumar ram. We want to update our mobile number. The mobile no. 9073019858 has been registered now, the sim of which has been damaged. Therefore, the same may please be updated to mobile no. 7587792151.
For this act of kindness, we shall be grateful to you.
Yours faithfully

Arpita ram & parimal kumar ram
16.10.2017...
Complaint comments  Read comments [1]Complaint category Online Dating Services

Calcutta Electric Supply Corporation [CESC] — meter reading dates

 Avijit Kumar Chatterjee on Oct 16, 2017
Consumer id 63000791721. My average consumption is 170 to 180 units per month but sorry to inform you my last reading is 253 unit. You are having different slabs for different consumption if you don't fix a date (+) (-) 1 day for meter reading it is giving unnecessary load to your consumer. My last reading was done on 4th september and current was done on 14 th october. Hope you understand the problem. My email i'd is akc1963@gmail.com....
Complaint comments  Read comments Complaint category Products & Services

CESC — meter reading is no proper

 Kaso on Oct 15, 2017
Hi all,

This is to inform you that my meter readig is going to fast day by day without any proper use. I don't know the reason. My cust id is : 02001550231
Consu no : 02286070047
Resading on : 16m, c. N roy road kolkata 700039
Name : parveena akhtar.
Please check the meter and make do some necessary thing to make it correct.

Thanks
Parveena akhtar
+91 9903706982...
Complaint comments  Read comments [1]Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — no fixed date for cesc meter reading

 Anup Kumar Khan on Oct 15, 2017
There is no fixed date for taking meter reading in kalibari lane, jadavpur. Reading is taken on 11.09.2017 but till date 15.10.2017 meter reading has not been taken. Due to the delay the billing amount increases, which becomes a great burden for retired persons. Please look into the matter so that meter reading is taken on a fixed date, fluctuation may be allowed maximum 1 or 2 days from fixed date....
Complaint comments  Read comments Complaint category Products & Services

Calcutta Electric Supply Corporation [CESC] — excess amount charged

 chandrima74 on Oct 15, 2017
Respected sir

This is to inform you that my electricity bill with the consumer no. 46143022003 and customer id 46000159830 has amounted to rs. 2840/- for the month of september i. E. 09/17 on the basis of average consumption. But our electricity consumption is less for the last two months. So i would request you to look into this matter and revert.
Thanking you
Yours faithfully
Soma bose...
Complaint comments  Read comments Complaint category Home & Garden

Calcutta Electric Supply Corporation [CESC] — bill

 parthasanyal on Oct 14, 2017
My consumer no-02020042001. My july'17 mnth consumption - total unit is 221 and amnt payable is 1520/-, in the mnth of aug'17 consumption=9unit amnt payable=57/- and sep'17 consumption = 126 unit amnt payable=860/-.

Is it possible that there is so much of consumption in the month of spt'17. Already i have given a mail earlier in the month of july '17regarding the bill.
I have a doubt that the meter may be faulty or electricity is being tapped from my meter. Plz solve the issue asap. Or else i have to take action regarding this matter...
Complaint comments  Read comments Complaint category Other

Calcutta Electric Supply Corporation [CESC] — high electricity bill from september and october

 deepak416 on Oct 12, 2017
Cust id-49000828700
Consumer no-48184075108

From oct 2017 we are getting 6th times higher bill then previous month. We have called many times to customer care to change the meter but they are not responding. We only use 2fans and 4lights but we are getting 181units. This is disgusting. They are just looting people. Every month we are paying bills. So please look into asap. Please revised the bill and change the meter....
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — update my mobile no and email id

 shiv kumarr sah on Oct 12, 2017
Hello sir
I request to you please update my mobile no. And my email id in your database. My mobile no. Is 8017693842 and my email id is sksah44@gmail.com. My consumer no. Is 39076152004 and customer id is 39000490724. And also my address is 114, no. Ahiritola street. Kolkatta 700005.
I request to you please do the needful as possible as earlier.

Thanks you...
Complaint comments  Read comments Complaint category Other

Calcutta Electric Supply Corporation [CESC] — high electricity bills consecutively for past 1 year 2016-17 till current months.

 Ashish Aron Prasad on Oct 12, 2017
Respected sir,
I have received my electricity bills for rs 22, 400.20 for a period of 2 months. This bills appears to be inflated and huge, as i know for certain that our consumption electricity is not so high as to warrant such high and huge bill. I therefore, wish to replaced the new meter given to me immediately, since i am not able to bare or afford such botched up bills any long.
Inspite of me complaining the same several times, no initiative have been taken to fix up the issue. Kindly look into it as early as possible. Consumers no. 02175028006 / customer id no. 02000371343....
Complaint comments  Read comments Complaint category Other

Calcutta Electric Supply Corporation [CESC] — non refund of security deposit amount

 piyushag017 on Oct 11, 2017
I, pawan kumar agarwal, had applied for change of name of bill from my father's name to my name for my shop and my residence as well.

In respect to my shop addressed as 4b, munshi bazar road,
Old name - girdhari lal gupta
Ex-consumer no - 27010360003
Ex-customer id-27000143901.
I have been receiving the new name bill from june'17 onwards.

In respect to my residence addressed as 15/1b, shibtala lane,
Old name - girdhari lal agarwal
Ex-consumer no - 27012291003
Ex-customer id-27000160161.
I have been receiving...
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — calcutta electric supply corporation [cesc] high electric bill

 swarupnath on Oct 10, 2017
Customer id: 61000942642
Consumer no: 61146090028

Respected sir/ madam,

This is to inform you that my sep 2017 meter reading is exceptionally high compared to earlier months. Before it was amounting 1000 to 1200 but this month it is 238 units.

I, therefore, request you to kindly look into the matter and revise my bill accordingly and my meter checked.

Regards,
Swarup nath...
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — high electric bill

 Wajid rahman on Oct 10, 2017
Customer id: 25000063727
Consumer no: 25025174000

Respected sir/ madam,

This is to inform you that from past six months we are getting high amount of bill as compared to earlier. Before it was amount 1000 to 1200 but now we are getting above 2000/- every month.
I, therefore, request you to kindly look into the matter.

Regards,
Sujaur rahman...
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — main connection post broken by tree

 Pinaki Laha on Oct 10, 2017
As per our doket no. 1017022933 consumer no. 10284012005

We are not getting any service from your cesc taratala decision. Our main connection post has broken by a tree and which is falling in the road and any time accident will be happen and anybody like public of the road will be effected
We are requesting you to come and resolve the matter....
Complaint comments  Read comments Complaint category House, Apartment Rental

Calcutta Electric Supply Corporation [CESC] — complaint for erroneous billing cesc

 ckcho62 on Oct 9, 2017
Customer id 07000452899. Consumer no 071883707. Name: chandan kanti chowdhury. I am getting unusual high bill amount for the last one year or so though the person living in this flat is only my wife and the undersigned is out of station posted.
She does not use ac most of the times since she being a film actress stay outside home for her profession. This needs your immediate attention....
Complaint comments  Read comments [1]Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — high electricity amount of bill

 5634728 on Oct 9, 2017
Dear sir,
This is to inform you that my electricity bill amount is very high from last few months. I don't use much electricity during the day. We use one fan one tubelights one television while the television is remains off maximum time. I recieved the bill of september 2017 is 550 which is quite inappropriate. I doubt that there is some problem in my meter reading. Plz get it checked. I am unable to pay such huge amount. I shall appreciate your early action in this matter. Thanking you
Yours faithful
Abdul wahid
Consumer id no 60000368072
Consumer no 60062060032...
Complaint comments  Read comments Complaint category Other

Calcutta Electric Supply Corporation [CESC] — respected sir

 Buddhadeb Moira on Oct 7, 2017
Respected sir,
This is to inform you that the electric bill of consumer no[63212112006] is very high from last 12 months. I do not use electricity during the day, only minimum use in the evening. So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. Meter no 2710413. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks, yours faithfully. Kalipada maira resident at 102/a/3, s. C banerjee lane. Konnagar dist - hooghly - 712235 (West bengal)
L. P. 75/16/2...
Complaint comments  Read comments Complaint category Home & Garden

Calcutta Electric Supply Corporation [CESC] — meter blew off and it's replacement

 Anis Mohiuddin on Oct 6, 2017
Consumer no. 20029188041
Customer id: 20000210672
Name: anisuzzaman mohiuddin
Date of incident: 5 oct 2017 time: about 4.00am

There was a very loud bang. The meter is located in the parking area downstairs. I reside on first floor, my one brother in law is on the second floor, another b/in law stays on the third floor. When i heard the loud sound resembling an explosion, i thought it was someone's gas cylinder that had burst. I kept my mind focussed on any probable call for help from any victim. I never heard anything for almost about 5 minutes so i went off to...
Complaint comments  Read comments Complaint category Utility Services

Calcutta Electric Supply Corporation [CESC] — bill sonkranto message ajo pailam.

 Jawhar Lal Kosta on Oct 5, 2017
Amar cid:64000161739&64000445123 er message pailam. Prothom i'd te meter reading dekhano holo 2649. Ebong dwitio id te lekha holo je meter access chhilo na. Othocho duto meter e pasapasi achhe. Byapar ta amar kachhe hasyaspodo laglo. Cesc r moto brand company o mithyar asroy ney proman hoe gelo. Adou kono reader asei ni. Amar meter box all time accessible. Uporokto id'r 04.10.17 te reading chhilo jothakrome 2923 & 18865. Er ageo ami chithi die janiechhi. Ashakori byapare bebostha neben....
Complaint comments  Read comments Complaint category Utility Services

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