[Resolved]  Calcutta Electric Supply Corporation [CESC] — Voltage fluctuations

Address: Kolkata

I had raised a docket number on 10/05/23. Docket no-[protected]. But no person visited the premises. The customer care service is the worst. They hang up the phone or give the same excuse that person will visit your premises very soon. I even mailed to cesc.[protected]@rp-sg.in on 11 th May 2023 but no revert mail nor call was received. It is as if we are knocking on closed doors. They need timely bill payment or else they disconnect the supply but during requirement the company turns a blind eye to customer problems.
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May 9, 2024
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2023
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Sir/Ma'am,

Regret the inconvenience caused. Your complaint is under inspection and our technical team will look into the same and do the needful as soon as possible.

Regards,
Team CESC Limited
 
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    Calcutta Electric Supply Corporation [CESC] Phone
    +91 22 2225 9157
    +91 22 2560 4049
    +91 22 2225 9156
    Calcutta Electric Supply Corporation [CESC] Address
    CESC House, Chowringhee Square, Kolkata, West Bengal, India - 700001
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