Calcutta State Transport Corporation — Obstruction of Passengers from Boarding CSTC Buses

On 19th April 2024, at approximately 9:40 AM at Howrah Bus terminus on S-7 route bus, I witnessed a group, obstructing passengers from boarding.As per rule front gate should be closed but they are forcefully opened that gate and block the gate from and these individuals were blocking the bus gates, preventing other passengers from entering. Unless their group members are not coming they were blocked the gate I told the conductor but he also did not take any action.This behavior is not only disruptive but also poses a safety risk to commuters. I urge the authorities to investigate this matter promptly and take appropriate action to ensure the safety and accessibility of public transportation for all passengers.