Calcutta Telephones — Telephone[protected], not working for past 15 months

Address:

Flat # 501, Mainak Appartment,, P-17B Ashutosh Chowdhury Avenue,

Dear Sir/ Madam,

W.R.T to the above subject matter, I have tried lodging a complaint with Calcutta Telephones but my complaints have not been heared, hence using this as my last medium.

As per the above subject, my telephone line is non-functional for the past 15+ months. I have been paying regularly our monthly subscription but connection doesn't work. I am seriously having thoughts of disconnecting the line permanently if this problem does not get solved by this month. We have been having this BSNL connection for past 32 years hence wanted to continue just for sentimental reasons, not that it is of much use due to mobiles phones nowadays, but if we have to just pay and not get service, it really does not make sense.

Request you to please take this matter up with them under utmost importance and urgency to restore the line as fast as possible or I will be left with no choice to but disconnect the line forever and they loose a another customer also forever.

Looking forward to your speedy response.

Thanking you,

Your Sincerely, ,

Mrs. Sipra Ganguly

W/O. Col. S. Ganguly (Retd.)