Calicut University — Original pg certificate delay

I have completed my mcom finance degree from St Joseph's college irinjalakuda, in 2019 and submitted application for the original of certificate in 2019 itself when registration open for the same and posted successfully all the documents to University and i have given fast recovery fee for the same. But there is no review or any other information regards the delay and didn't get the certificate till the date. I wanted my certificate immediately because I have paid for the same.its really bad that payment made for fast and you are delaying this 2 years .kindly check out and disperse my certificate as soon as possible