Canara Bank — Change of mobile number for otp

Address:Mumbai City, Maharashtra, 400061
Website:consumer complains

Name -srikumar ravindranath
branch canara bank, versova branch,
nre ac no.[protected]
i needed a change of phone number as i have changed my job and otp was going to my old companys number,
after having given all details in the bank register for change of the sms number .
I have been insulted and irritated by the customer service staff of versova bank .
I have 2 accounts but i want change in only one as payments our made from my nre account.. But she is shouting and insisting that i come tomorrow again in morning.
We have only time for bank work now in india... Why i cannot get my number changed and if anything was required i could have been asked for the details when i visited the bank today.
I am really upset with the tone and manner in which the customer service lady spoke and have personnally seen her talking in an insulting manner in the branch
i want my number changed asap.
And for your information she threatened me the work will be kept pending.
I am not taking this lightly and will take this up and take the most stringent step
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Canara Bank customer support has been notified about the posted complaint.
Feb 15, 2017
Updated by SRIKUMARkunnath1
no response still
Feb 16, 2017
Updated by SRIKUMARkunnath1
NO response still ...number still not updated
Complaint comments 

Comments

My name is S.Venkateswaran. My Canara Bank A/c No is[protected]. Branch: Punjai P uliampatti. IFSC Code : CNR B0004370. MICR Code: 63801040. My mobile No is [protected]. I want my Debit Card provided by the bank to me, to be blocked immediately and to intimate the matter at once to me through my mobile phone.

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